DAVID POUNDS
Phoenix,AZ
Summary
Business-minded Finance Manager/Director promoting more than 8 years of expertise overseeing transactions and maintaining industry high standards while practicing compliance. Highly collaborative individual with track record of effectively exceeding sales targets, training and coaching staff members. Offering confidence, team contribution and decision making skills.
Numbers and References are available upon request*
Overview
9
9
years of professional experience
Work History
Finance Manager
McGrath Honda
Elgin, IL
10.2019 - 04.2022
- Drove industry-leading profit increase by transforming production process and aligning sales targets to meet dynamic industry conditions.
- Maintained over a $2,100 per copy last year
- 2.3 PPD
- 75% VSC.
- Hold all store records for PVR, gross profit, PPD, & Highest VSC Penetration.
- Raised department average from 1400 per car to 1600+
- Spun most deals every single month.
- Helped department with CIT
- Arranged approvals via our lenders for our customers and displayed protection programs in order to provide best ownership experience.
- Practiced compliance daily.
- Maintained clean paperwork.
- Days to fund less than 4 days average.
- Knowledgeable in E contracting.
- Proficient in Dealerbuilt DMS, Vinsolutions.
- Penciled Deals during busy times of day.
- Trained new Finance Managers upon request.
- Acted as Director when GSM wasn't in store.
Internet Sales Manager
McGrath Honda
Elgin, IL
10.2017 - 10.2019
- Responded to internet inquiries and phone calls in timely matter.
- Provided superior and individualized customer service.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Top Sales Rep for 12 months straight.
- Gold level Sales Representative.
- Sold 211 cars in last 10 months in department maintaining a 21 car average a month with 0 floor traffic.
- Routinely was responsible for 15-20% of sales every single month.
- Acted as floor manager for other reps.
Internet Sales Manager
Tempe Honda
Tempe, AZ
09.2016 - 09.2017
- Supervised sales force of 10 sales associates.
- Hired 3 sales representatives over 1 year+ long period.
- Supported sales team in writing proposals and closing contracts.
- Closed average of 30 sales calls each month.
- Created and launched new online marketing strategies that resulted in 22% sales increase.
- Responded to internet inquiries and phone calls in timely matter.
- Developed quarterly and annual sales department budgets.
- Developed a comprehensive training program for new sales associates.
- Planned and directed staff training and performance evaluations.
- Reviewed operational records and reports to project sales and determine profitability.
- Trained all incoming sales team members.
- Contacted customers by phone and email in response to inquiries.
- Promptly resolved all customer requests, questions and complaints
Sales Representative
McGrath Honda
Elgin, IL
02.2015 - 09.2016
- Increased sales by offering advice on purchases and promoting additional products.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Met with existing customers and prospects to discuss personal needs and recommend optimal solutions.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
Lead Technician
Innovative Wireless Solutions
Elgin, IL
01.2013 - 02.2015
- Managed team of 8 personnel focused on providing expert installation services to customers.
- Maintained documentation for areas such as orders, activities, schedules and employee performance.
- Instructed staff on proper techniques for installations, correct usage of tools, being productive, post-work clean up and other tasks.
- Installed machinery, equipment and new and replacement parts.
- Referred to blueprints, repair manuals and parts catalogs to diagnose and repair equipment.
- Maintained shop, company equipment and inventory.
- Followed up on all outstanding service requests.
- Programmed repeaters via adjusting signals and inputting correct frequencies to their respective frequency bands.
- Troubleshooting and general problem solving for routine service on all accounts.
- Designed layout for future installations and went on bid walks to secure future business
Education
High School Diploma -
Bartlett High School
Bartlett, IL2014
Skills
- Proficient in Excel, Word, Power Point
- Performance improvements
- Employee training
- Training and development
- Goal-oriented
- Excellent customer service skills
- Self-sufficient
- Detail-oriented
- Strategic thinker
- Optimistic
- Mathematical aptitude
- Problem solver
- Leader
Timeline
Finance Manager
McGrath Honda
10.2019 - 04.2022
Internet Sales Manager
McGrath Honda
10.2017 - 10.2019
Internet Sales Manager
Tempe Honda
09.2016 - 09.2017
Sales Representative
McGrath Honda
02.2015 - 09.2016
Lead Technician
Innovative Wireless Solutions
01.2013 - 02.2015
High School Diploma -
Bartlett High School