Dedicated professional with a proven track record at DePaul SUD Treatment Center, excelling in teamwork and health and safety compliance. Leveraged customer service skills to enhance resident satisfaction and collaborated effectively to optimize patient care plans at Central City Concern. Achieved significant improvements in operational efficiency and patient experience through meticulous attention to detail and a commitment to excellence.
Overview
16
16
years of professional experience
Work History
Housekeeper
New Seasons Market
09.2016 - Current
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Residential Assistant
DePaul SUD Treatment Center
08.2015 - 09.2016
Facilitated conflict resolution between residents when necessary, promoting a harmonious living environment for all occupants.
Contributed to staff meetings, sharing progress reports and providing suggestions on potential operational improvements.
Enhanced resident satisfaction by addressing concerns and resolving issues in a timely manner.
Assisted with move-in and move-out processes, ensuring smooth transitions for new and departing residents.
Logged and filed incident reports, detailing significant occurrences during assigned shifts.
Subacute Unit Technician
Central City Concern -Hooper DETOX
01.2009 - 07.2015
Reduced patient anxiety by providing emotional support, answering questions, and addressing concerns regarding their medical conditions.
Collaborated with multidisciplinary healthcare team members to develop individualized patient care plans, optimizing treatment outcomes.
Expedited admission and discharge processes for patients by completing necessary paperwork accurately and efficiently.
Promoted effective communication between patients, families, and healthcare providers through clear documentation in medical records.
Facilitated continuity of care by providing thorough shift reports that included detailed information on patient status and any ongoing interventions or concerns.
Assisted nursing staff with wound care procedures, facilitating timely healing and preventing infections.
Conducted comprehensive patient assessments to identify needs, risks, and preferences in order to tailor care plans accordingly.
Safeguarded patient privacy through strict adherence to HIPAA regulations when handling sensitive information or discussing case details with other healthcare professionals.
Maintained accurate patient charts and medical records.
Utilized medical software to document and track patient progress.
Assist RN by taking patients vital signs as requested, record and chart per procedure during medications pass. Inform nursing staff of any unusual vital signs.
Monitored patients during surgeries and identified specific response patterns.
Education
High School Diploma -
Vero Beach Senior High
Vero Beach, FL
06-1975
Skills
Teamwork
Housekeeping
Customer service
Health and safety compliance
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Collaborated with team of 5 in the development of outreach
Achieved good results by completing all task with accuracy and efficiency.
Camp Rivendale Assistant Director at Tualatin Hills Parks And Recreation DistrictCamp Rivendale Assistant Director at Tualatin Hills Parks And Recreation District