David Quintanilla
Bowling Green,KY
Summary
Dynamic and service-oriented professional with a proven track record at Ace Hardware, where exceptional customer service and point-of-sale proficiency led to significant repeat business. Skilled in fostering positive relationships and resolving conflicts, demonstrating superior communication and problem-solving abilities. Achieved group targets through collaborative teamwork and dedication.
Overview
3
3
years of professional experience
Work History
Sales Associate
Ace Hardware
Bowling Green, KY
05.2023 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, and directed them in the right direction.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Worked with fellow sales team members to achieve group targets.
Youth Camp Counselor
Warren County Parks And Recreation
Bowling Green, KY
05.2022 - 07.2022
- Provided guidance and support to campers during recreational activities.
- Organized and supervised group games, competitions, and sports activities.
- Monitored campers' safety at all times while attending the camp grounds.
- Ensured that all rules were followed by participants during the entire camping experience.
- Developed strategies to help resolve conflicts between campers in a professional manner.
- Encouraged positive behavior among younger children while providing appropriate disciplinary action if necessary.
- Responded promptly to any medical issues that arose amongst camper or staff members during the program.
- Communicated effectively with parents about their child's progress throughout the course of the summer camp program.
Education
Western Kentucky University
Bowling Green, KY05-2028
Skills
- Positive and professional
- Written and oral communication skills
- Point of sale operation
- Exceptional customer service
- Excellent people skills
- Problem-solving skills
- Service-oriented
Languages
Spanish
Native/ Bilingual
Timeline
Sales Associate
Ace Hardware
05.2023 - Current
Youth Camp Counselor
Warren County Parks And Recreation
05.2022 - 07.2022
Western Kentucky University
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