Motivated and results-driven Parts and Service Management with 25+ years of experience in managing inventory, supervising service facilities, and working with vendors. Proven ability to streamline processes, reduce costs, and increase efficiency. Seeking to bring skills and experience to a stable and growing organization.
Overview
23
23
years of professional experience
Work History
Business Development Manager
SilverbackHD
Kennesaw, GA
10.2018 - Current
Reached out to potential customers via telephone, email, and in-person inquiries.
Generated new business with marketing initiatives and strategic plans.
Established relationships with key decision-makers within customer's organization to promote growth and retention.
Negotiated and closed long-term agreements with new clients in assigned territory.
Performed client research and identified opportunities for account growth, account penetration and market expansion.
Represented company and promoted products at conferences and industry events.
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Monitored market trends and competitor activities to identify areas of potential opportunity.
Built relationships with customers and community to establish long-term business growth.
Managed accounts to retain existing relationships and grow share of business.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
District Sales Manager
Genuine Parts Co
Atlanta, Ga
06.2004 - 10.2018
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
Devised strategies for retaining accounts, delivering polished sales presentations and promoting brands and products.
Worked diligently with dealers and management teams to forge lasting relationships and assist in solving unique business problems.
Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
Built new business avenues by applying direct sales and channel-based strategies, bringing in more than $22 million in annual sales.
Established territory boundaries and distribution routes to maximize service quality.
Rectified billing issues quickly to maintain client satisfaction.
Built relationships with customers and community to establish long-term business growth.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Managed accounts to retain existing relationships and grow share of business.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Communicated product quality and market comparisons by creating sales presentations.
Avis Budget Group
Operations Manager
Cincinnati, OH & Louisville, KY
03.2001 - 05.2004
Reviewed operating budgets periodically to analyze trends affecting budget needs.
Analyzed revenues, expenditures and cash management.
Executed financial controls, procedures, systems and forecasting techniques to evaluate budget status.
Prepared project budgets, forecasting and inventory and material pricing points.
Prepared comparative analysis of operating programs by analyzing costs in relation to services performed.
Designed and implemented effective budgeting policies and procedures.
Developed and maintained monthly overtime report to address inefficiencies agency-wide.
Directed preparation of regular and special budget reports to interpret budget directives and establish policies for execution.
Processed employee and contractor expense reimbursements quickly.
Prepared documentation for travel reimbursement and corporate credit card expenses.
Matched purchase orders with invoices and recorded necessary information.