David Ramirez
Boston,MA
Overview
12
12
years of professional experience
Work History
Shift Manager
Starbucks
12.2017 - Current
- Aligned departmental policies and practices with company standards to improve efficiency and customer service
- Maintained an average of [x]% on-time completion for all projects
- Counted the money
- Established new scheduling procedures for on-call shifts and production lines, resulting in a [x]% reduction in employee absences
- Received partner of the quarter.
Shift Manager
Chipotle Mexican Grill
11.2012 - 08.2016
- Lifted the morale of employees by improving efficiency and boosting employee job satisfaction
- Maintained an average of [x]% on-time completion for all projects
- Grew from a crew member, kitchen manager, and to a shift manager
- Aligned departmental policies and practices with company standards to improve efficiency and customer service.
Crew Member
Dunkin Donuts
11.2012 - 01.2013
- Developed relationships with [x] new staff members, and assisted [x] existing staff members in their career development
- Continually updated a leadership resume and honed skills by participating in various management trainings.
Education
Skills
- Customer service
- Communication skills
- Food service
- Time management
- Leadership
- Bilingual
- Guest services
Additional Information
I am a really hard working person , I love working as a team. I pay close attention to details, which helps me ensure accuracy and maintain high standards in my work. I enjoy collaborating with my colleagues and contribute positively when it comes to team projects.
Languages
Spanish/english
Native or Bilingual
Timeline
Shift Manager
Starbucks
12.2017 - Current
Shift Manager
Chipotle Mexican Grill
11.2012 - 08.2016
Crew Member
Dunkin Donuts
11.2012 - 01.2013