David Ramirez Rivero

• Assist the Engineering team in tracking the results of new or improved processes.
• Directed and supervised a team of 40 employees in daily operations.
• Developed and implemented operational policies and procedures to ensure the efficiency and accuracy of workflows.
• Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
• Tracked progress on projects and provided timely feedback to staff members.
• Conducted daily meetings with team members to discuss upcoming tasks and project deadlines.
• Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
• Monitored employee productivity levels regularly to identify areas of improvement.
• Evaluated employee performance through periodic reviews and documented results accordingly.
• Reviewed reports from subordinate staff members before submitting them to senior management.
• Collaborated with other departments to coordinate workflow processes between teams.
• Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
• Resolved customer complaints in a timely manner while ensuring customer satisfaction.
• Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
• Performed monthly inventory checks to ensure sufficient stock levels for all products.

• Directed project to reduce shipping errors to improve turn around time and customer relations upon labs unexpected 65% production upsurge
• Created and executed new process to improve lab inventory accuracy by …… which resulted in 30% increase in …… within 3 months
• Successfully trained
• Project Lead to reduce Shipping errors Network wide by creating, implementing, and sustaining new process and audits to ensure Shipping accuracy
• Spearheaded reducing turn time from 6 days in lab to 2,6 days in lab for our key accounts
• Revitalized workflow methods via 6S methodology by identifying and removing non-value-added tasks in the Shipping processes
• Supervised shipping personnel to ensure efficient and accurate completion of tasks.
• Reviewed purchase orders and invoices for accuracy.
• Developed relationships with vendors to ensure timely delivery of goods.
• Maintained records of all purchases, pricing, and other important data.
• Created reports on the status of current orders, inventory levels, and deliveries.
• Processed payments for completed purchases in accordance with established procedures.
• Researched potential suppliers to determine best value for materials purchased.

• Working side by side with Process Engineers and Continuous Improvement team to ensure and follow up results, yields improvements in the lab.
• Facilitate seminars, workshops, and other training sessions to address business and organizational needs; provide feedback when necessary to ensure workshop content continues to be relevant to our learners.
• Develop and enhance training programs in support of corporate and division objectives; ensure presentations and materials are audience-appropriate and appeal to adult learning styles
• Collaborate to determine formal training needs assessments for corporate and/or division training and initiatives; make recommendations to ensure corporate and/or division objectives are met.
• Measure training effectiveness through the appropriate use of instruments including tests, surveys, focus groups, and questionnaires; monitor program effectiveness and report results to management.
• Develop criteria for evaluating training programs; recommend program improvements and implement approved resulting changes.
• Ensure reports are accurate and useful; collaborate with business partners to meet business requirements.
• Develop computer-based training for VSP Global Companies and ensure audience appropriateness and effectiveness.
• Research training program topics by gathering information from all available sources to use. Develop meaningful content and materials; this includes interviewing internal and external subject matter experts and using libraries and websites.
• Manage logistics, curriculum, delivery, and assessment.
• Recommend process improvements to ensure quality service and improve alignment with strategic goals.
• It was developed and facilitated learning programs to ensure the professional development of employees.
• Designed online learning modules using authoring tools such as Articulate Storyline 360.
• Created lesson plans, course materials, job aids, presentations, videos, and other resources for learning activities.
• Working closely with Continue Improvement Engineers on Process Mapping and cycle Timing on 6 Sigma projects
• Provided technical support for users experiencing difficulties with software applications.
• Coordinated with other departments to ensure efficient workflow processes.

• Ensured adherence to safety protocols and regulations in the manufacturing process.
• Monitored production performance and ensured quality standards were met.
• Planned, coordinated, and monitored daily operations of the manufacturing department.
• Developed standard operating procedures for the manufacturing process.
• Provided technical guidance to staff on manufacturing processes and troubleshooting issues.
• Supervised a team of 30+ employees in the manufacturing area.
• Assigned tasks to staff based on their qualifications and experience level.
• Conducted employee training sessions on new products or processes introduced in the plant.
• Inspected finished products for defects before they were shipped out to customers.
• Implemented cost-reduction strategies to improve profitability of the organization's products.
• Analyzed data from production reports and identified areas needing improvement.
• Coordinated with other departments such as Quality Assurance, Procurement. for smooth functioning of operations.
• Prepared monthly reports summarizing production activity and presented them to management.
• Worked closely with vendors and suppliers to ensure timely delivery of raw materials needed for production.

.Managing daily menus, activities, preparation, efficiency, and quality, with a team of 30 employees.

.Ensured all targets were met, verified, and maintained kitchen inventories for all shifts.

.Conducted weekly kitchen audits.

.Created charts for Safety, Quality, and Budget information.

.Supervised receiving of products and packaging according to sanitary specifications.

.Completed re-certifications for all kitchen employees for FDA (Food and Drug Administration).

.Reduced overtime operations from 2.5 hours a day to 1.3 hours.

.Contributed to maintaining hotel kitchen 5 stars.

• Developed standard recipes and techniques for food preparation and presentation, promoting consistently high-quality food items.
• Collaborated with restaurant management to align kitchen operations with goals of the establishment.