DAVID RAMOS
Bristol,RI
Summary
As the visionary behind Ramos Landscaping LLC, I harnessed my entrepreneurial spirit and customer service prowess to propel the company to consistent revenue growth. Leveraging skills in sales development and team leadership, I fostered strong client relationships and a culture of excellence, achieving significant market expansion and a notable increase in customer satisfaction. Results-driven with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
OWNER OF BUSINESS
RAMOS LANDSCAPING LLC
04.2016 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Trained and motivated employees to perform daily business functions.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Developed a high-performing team through effective recruitment, training, and performance management.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
- Conducted market research to inform product development decisions and identify potential growth areas.
- Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
- Fostered an inclusive workplace culture that valued diversity, collaboration, and continuous learning.
- Mastered conflict resolution, maintaining harmonious internal relationships and ensuring focus on common goals.
- Expanded into new markets, conducting thorough analysis to ensure compatibility and potential for growth.
- Elevated brand visibility by spearheading comprehensive digital marketing campaign.
- Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
- Drove revenue growth with innovative sales strategies, understanding customer needs and market trends.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
High School Diploma -
MT HOPE HIGH SCHOOL
BRISTOL RI06.2014
Skills
- Customer Service
- Customer Relations
- Attention to Detail
- Driven and Determined
- Entrepreneurial personality
- Relationship Building
- Work Planning and Prioritization
- Team Collaboration and Leadership
- Performance Improvement
- Purchasing and planning
- Quality Assurance
- Staff hiring
- Sales Development
Certification
CDL Class A License - 2019- present Lic #13241998
General Contractors License - State of RI Lic #39783
Hoisting Excavation License - #00019972
Timeline
OWNER OF BUSINESS
RAMOS LANDSCAPING LLC
04.2016 - Current
CDL Class A License - 2019- present Lic #13241998
General Contractors License - State of RI Lic #39783
Hoisting Excavation License - #00019972
High School Diploma -
MT HOPE HIGH SCHOOL
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