David Randall

I work with small to mid size businesses in the Dallas area to help them improve efficiencies, reduce risk, and contain cost in all areas surrounding their people. Through a blend of dedicated HR services and HRIS technology, Insperity delivers a comprehensive suite of scalable human capital management solutions for thousands of small and mid-market organizations.

• Enhanced client satisfaction by providing legal advice and guidance in the areas of foreign patent filings and translations, digital marketing/website/social media lead generation and sourcing/hiring of expert witnesses.

• Built, trained and managed 12 sales and operational team members to carry out sales initiatives and reach objectives.
• Increased annual sales volume within 2021 by 12% and 2022 by 15%.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Managed revenue models, process flows, operations support and customer engagement strategies.
• Generated reporting and analysis to support sales forecasting and planning to reach monthly, quarterly and yearly revenue goals.

• Revenue generation of expert witness consulting services with top AMLAW law firms
• Conduct docket and legal research/analytics
• Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
• Achieved 100% of sales goals and service targets by cultivating and securing new customer relationships.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

• Detailed legal research of dockets and legal news to identify viable complex cases (IP, Life Science, Energy, Employment, Complex Commercial)
• Locate, recruit and onboard new expert witnesses (affiliates and exclusive)
• Case management (client intake, expert reports, etc.) for expert witness and jury trial consulting (trial graphics, survey /mock jury, and evidence presentation).
• Organized and detail-oriented with strong work ethic
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations

• Achieved over 100% of quota in 2017 and 2018.
• Represent Tax-Add on product lines applicable for ATX/TW/PFX/Axcess product suites including features, benefits, pricing, intended use, value proposition
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
• Determined needs, delivered solutions and overcame objections through consultative selling skills.
• Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.

• Lead strategy/execution in delivering end-to-end customer experience of inside sales team, call center representative, training department and product strategy developers (Supervised staff of 25)
• Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.
• Supervised daily operations and sales functions to maximize revenue, customer satisfaction and employee productivity.
• Developed new employees and on-going performance assessment of current employees.
• Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
• Established performance and service goals and held associates accountable for individual performance.

• Generated 1.6MM in net new revenue
• Achieve gross margin and profitability targets
• B2B consultative sales of material handling products/warehouse design
• Understanding of conveyors, sortation devices, system controls, and related hardware and software used in material handling applications.
• Built and strengthened relationships with new and existing accounts to drive revenue growth.

• Selling new merchant processing services (inbound/outbound sales)
• Selling bundled packages of web-design/credit card processing for small business owners
• Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
• Collaborated with current and potential small businesses extensively to understand needs before proposing specific solutions.
• Achieved 100% of sales goals

• Achieved 100% of sales quota during 2007-2009.
• Managed accounts to retain existing relationships and grow share of business.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
• Hired, supervised and coached 2 employees on sales strategies to optimize performance.
• Facilitate and negotiation with all clients from pay-go usage to multi-year flat fee contracts.

• Regional Manager of Sales/Broadcast (Production Library Music
• Manager or Royalty/Business Affairs (Record Company)
• Artist Management Agency
• Music Publishing Sales
• Intellectual Property Management Consultant