DAVID RAYNOR

• Actively completing pre-licensing coursework to obtain North Carolina real estate license, with anticipated licensure in Aug/2025.
• Gaining hands-on exposure to residential real estate practices, including buyer/seller consultations, property marketing strategies, and contract processes.
• Building foundational knowledge of market analysis, agency law, financing, and negotiation strategies.
• Shadowing licensed agents, attending open houses, and leveraging previous business ownership to develop a client-focused approach to real estate.
• Preparing to support clients through every step of the home buying and selling journey with professionalism and care.

A creative business offering lifestyle photography, branding services for individuals, couples, weddings and small businesses across North Carolina.

• Specialize in portrait, lifestyle, engagement, and event photography

• Manage all client communication, booking, editing, invoicing, and content delivery

• Build and maintain strong social media presence to attract and engage new clients

• Consistently deliver fast turnaround and high client satisfaction

• Coordinate service appointments, enhancing customer satisfaction and retention.
• Facilitate communication between customers and technicians, ensuring timely service delivery.
• Analyze customer feedback, implementing strategies for continuous service improvement.
• Resolve customer issues promptly, achieving high satisfaction scores.
• Track vehicle service history, optimizing maintenance schedules and reducing downtime.

• Guided clients on vehicle service needs, enhancing customer satisfaction and retention.
• Coordinated service schedules, achieving timely and efficient service delivery.
• Resolved client inquiries, improving communication and service transparency.
• Monitored repair progress, ensuring quality control and minimizing delays.
• Streamlined customer appointment scheduling, enhancing service efficiency and reducing wait times.
• Coordinated with technicians to ensure timely and accurate vehicle diagnostics, fostering teamwork and customer trust.

• Advised clients on service needs, enhancing satisfaction and retention.
• Resolved technical issues, improving efficiency and reducing downtime.
• Coordinated with technicians, ensuring timely and accurate service delivery.
• Utilized diagnostic tools, identifying problems and optimizing solutions.
• Coordinated with technicians and parts suppliers to ensure timely service completion, fostering better team dynamics and client trust.

• Processed transactions efficiently, enhancing customer satisfaction and reducing wait times.
• Processed customer transactions efficiently, ensuring accurate record-keeping and enhancing client satisfaction.
• Monitored cash levels to prevent shortages, maintaining seamless branch operations and steady customer trust.
• Assisted customers with account inquiries, providing clear guidance and fostering positive banking experiences.

• Managed detailing operations, enhancing client satisfaction with precision and care.
• Increased client base through exceptional service and attention to detail.
• Developed efficient workflows, reducing service time while maintaining quality.
• Resolved customer concerns promptly, ensuring repeat business and referrals.