- Amateur Drone Pilot
- Participating in cooking contests and challenges to showcase culinary skills and creativity
- Participating in fundraising events to support local charities, schools, or community projects
- Hiking and Camping
Accomplished sales leader with a strong background in overseeing Dealer/District/Regional Sales and Service Management. Consistently exceeds sales volume and market share targets. Proven success in boosting revenue growth, surpassing KPI targets, and driving team performance through strategic leadership and effective training initiatives. Highly skilled in devising and executing sales strategies, cultivating client relationships, and implementing sales and training programs to enhance both volume and customer expectations. Recognized for elevating SSI scores, achieving top E-Lead conversion rates nationwide, and optimizing CPO utilization. Expert at developing and delivering comprehensive product, program, and dealership launch training through diverse platforms including classroom, dealership, and online sessions. Proficient in building robust training materials and streamlining processes to strengthen digital presence and elevate sales satisfaction levels.
Sales Leasing Consultant - New/Used/EV/CPO
Asst Finance Manager
New Vehicle Inventory Control
Training Manager
BDC - Social Media Manager
Sales and Leasing Consultant for New, Used, and CPO Vehicles
Finance/Business Manager
Used Car Manager
New Car Manager
General Sales Manager
Service Writer
Inventory Control
Trainer
●Boosted Overall Sales Volume by 63% YoY in the District and by 79% YoY in the Chicago PMA, driving growth through inspiring Dealer Partners to embrace best practices and adapt dealer processes for an enhanced customer experience.
●Key in developing and implementing New Dealer Launch Training, Management Training, Sales Training, EV, CPO
● Innovatively revamped the review, tracking, and utilization of Customer Satisfaction Data across District Management Teams to elevate Sales Satisfaction Scores, Customer Retention, and Overall Reputation Scores.
● Introduced EV Certification Training methods to achieve and exceed District EV Sales Growth
● Applied Best Practices to establish, monitor, and enhance E-Lead Sales Conversion Rates, leading to the Region's highest E-Lead Closing Ratio.
● Leveraged decades of Auto Show Experience in preparing and delivering captivating presentations.
● Enhanced overall SSI and CSI Scores district-wide, surpassing OEM benchmarks.
● Utilized SEO/SEM and Digital Marketing to achieve higher growth and maximize Co-op/RDA utilization.
● Optimized Dealer and District day supply to align with OEM targets.
● Elevated CPO utilization rates and attained/exceeded district sales consultant certification goals.
● Designed and Launched new dealership and buy/sell launch training for sales, service teams, managers, office staff, and sales consultants.