Summary
Overview
Work History
Education
Skills
Certificates And Awards
References
Timeline
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David Reed

Bartlesville,OK

Summary

Accomplished Telecommunications Technician with extensive experience at Lumen Technologies, specializing in optimizing network bandwidth and troubleshooting complex issues. Proven track record of enhancing productivity through innovative process development and achieving a double sales increase at ATC Freightliner within three months. Expertise in network design and process improvement, combining technical proficiency with strong communication skills to deliver effective solutions. Career goals include leveraging technical expertise to drive further advancements in telecommunications.

Overview

25
25
years of professional experience

Work History

Lead Network Designer/Planner

Lumen Technologies
Tulsa, OK
01.2007 - Current
  • Collaborated with engineering teams to enhance network performance.
  • Managed pending items related to MRC/NRC consistently.
  • Integrated circuits across diverse networks and multiple systems.
  • Integrated new cards into the system through database adjustments.
  • Engineered Ethernet circuits on diverse platforms.
  • Designed SONET and SDH architectures across versatile platforms.
  • Provided subject matter expertise on design-related database challenges.
  • Supported planning teams in resolving issues during circuit cutting and grooming.
  • Worked closely with Project Managers for timely completion of circuit designs.
  • Ensure clients receive required FOC and LOA papers.
  • Designed Hybrid circuits to connect newly acquired networks.
  • Utilized technical skills to support circuit design projects for fellow designers.
  • Developed comprehensive training materials tailored to audience needs.
  • Collaborated with Process Resolution team to develop new procedures.

NOC Technician

Citynet Fiber LLC
Tulsa, OK
01.2006 - 01.2007
  • Resolved equipment-related issues across SONET and Digital Level Circuits.
  • Maintained operational efficiency by leveraging expertise across advanced telecommunications equipment from top brands.
  • Formulated procedures enhancing operational efficiency.
  • Utilized TBS ticketing system effectively.
  • Utilized Netcool Software to monitor and manage system alarms.
  • Facilitate the retrieval of circuits affected during network failures.

NCC Lead Technician and Lead ERS Technician

WilTel Communications
Tulsa, OK
01.2001 - 01.2006
  • Oversaw organization of fiber cut updates to ensure streamlined communication.
  • Coordinated with the PNMP group to provide necessary fiber allocation details.
  • Collaborated with field technicians on resolving trouble tickets via Remedy.
  • Worked with Nortel OC192s, Nortel OC48s, Nortel Opteras, Nortel 1600Gs, Redback, Core Stream, Core Director, Sycamore, and Cisco 15454
  • Served as Lead Tech on swing shift for Transport Group.
  • Tracked and managed system alarms through Netcool tools.
  • Leveraged Microsoft Office suite to enhance productivity.

Parts Technician

ATC Freightliner
Tulsa, OK
01.2000 - 01.2001
  • Enhanced organization of Parts warehouse, facilitating improved department efficiency.
  • Accelerated identification process of needed parts, enhancing work output.
  • Increased individual sales performance by 100% during the first quarter.
  • Managed and monitored overall inventory control processes.

Education

AAS - Telecommunications and Electronics

OSU Okmulgee Central Vo-Tech
Drumright, OK
01.2001

High School Diploma - General Studies

Olive High School
Drumright, OK
01.1985

Skills

  • Network Troubleshooting Expertise
  • Experienced in Network Incident Reporting
  • Proficient in Team Coordination
  • Process Development Expertise

Certificates And Awards

  • Oklahoma State Certified Telecommunications Technician.
  • Oklahoma State Certified Electronics Assembler.
  • Circuit Building Fundamentals at WilTel.
  • Outside Plant Restoration at WilTel.
  • Ciena Online 7000/9000 Architectural Overview Training.
  • Ciena Optix Network Training Course.
  • Nortel OC192 Advance Optics and OAM&P.
  • S/DMS Transport node OC-48 Linear NE OAM&P.
  • Flashwave 4500 System Maintenance.
  • SONET Training course at Citynet.
  • Fiber Training course at Citynet.
  • DS3 Training course at Citynet.

References

References available upon request.

Timeline

Lead Network Designer/Planner

Lumen Technologies
01.2007 - Current

NOC Technician

Citynet Fiber LLC
01.2006 - 01.2007

NCC Lead Technician and Lead ERS Technician

WilTel Communications
01.2001 - 01.2006

Parts Technician

ATC Freightliner
01.2000 - 01.2001

AAS - Telecommunications and Electronics

OSU Okmulgee Central Vo-Tech

High School Diploma - General Studies

Olive High School
David Reed