David Reid
Brooklyn,New York
Summary
Logistics Personnel offering valuable experience that includes the coordination, transportation, and delivery of goods and services. Offer expertise in key tasks such as organizing the safe and efficient storage and distribution of goods, and to ensure that orders are satisfied correctly. I excel in operational safety and problem-solving, ensuring efficient cargo handling and customer satisfaction. My expertise in load planning and mechanical aptitude has contributed to a significant increase in on-time flight departures, showcasing a commitment to excellence and team leadership.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Cargo Ramp Agent (Supervisor)
Diamond Way Assemblers LLC
05.2023 - 11.2024
- Stocked aircraft cabins with necessary equipment and supplies.
- Reported equipment malfunctions to line manager for immediate repair attention to avoid creating flight departure delays.
- Coordinated ground crew activities to complete objectives on schedule.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 5-7 daily flights.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Connected electrical power unit and hoses to aircraft.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Checked cargo and baggage for security to meet TSA regulations.
- Maintained clean, orderly work environment free of hazards.
- Assisted in receiving, stocking and distribution of merchandise.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Strapped items down over protective padding to secure throughout transportation.
- Assembled pallets and crates for secure transportation of materials.
Logistics Coordinator (Ramp Agent)
Norman Manley International Airport
12.2019 - 04.2023
- Tracked orders and notified customers of status or potential delays.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Monitored performance of logistics operations to identify areas for improvement.
- Managed inventory levels to verify availability of stock for customer orders.
- Updated and maintained databases to track shipments and inventory.
- Analyzed customer requirements and provided customized logistics solutions.
- Studied data to identify trends and patterns in transportation activity.
- Created reports to provide insights into logistics operations and performance.
- Implemented systems and procedures for accurate data collection and reporting.
- Identified opportunities for inventory reductions.
- Monitored and adjusted inventory levels according to demand.
- Devised routing plans and schedules to facilitate safe and timely delivery of goods.
- Developed and implemented strategies to reduce costs and improve quality of service.
- Built and established relationships with staff and vendors.
- Implemented and developed supply chain strategies to optimize efficiency.
- Created and managed budgets related to logistics and transportation.
- Negotiated contracts to secure favorable rates and terms.
- Prepared and presented reports to management on logistics performance.
- Strategized best methods and tactics for efficient storage and handling of materials.
- Coordinated ground crew activities to complete objectives on schedule.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs, pallet jacks and other cargo handling machines.
- Stocked aircraft cabins with necessary equipment and supplies.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
Customer Service Ramp Agent
LSG Sky Chefs
01.2019 - 09.2019
- Help with the coordinated of ground crew activities to complete objectives on schedule.
- Routing flights, quality check, loading and unloading cargoes, preparing carriage packages, assisting chartered flights, inventory control, updating and filling logs and using RFID devices.
- Utilizing technology to manage and maintain productivity throughout the production process by implementing custom reports, application design updates, security, and testing.
- Assisted in receiving, stocking and distribution of merchandise.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Operated equipment while observing standard safety procedures.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Strapped items down over protective padding to secure throughout transportation.
Customer Service Ramp Agent, (Frontline Personnel)
Andes Trading & Shipping
01.2013 - 08.2017
- Answering and sending out calls, preparing customer documents, assisting customers with special requests, filing and updating the system.
- Provides operational support in managing company’s to customer applications in order to support feedback to increase efficiency.
- Identifies and pursues methods to improve company traffic.
- Stocked aircraft cabins with necessary equipment and supplies.
- Safely operated various types of equipment such as conveyor belts, pallet jacks, power tools and tugs.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Strapped items down over protective padding to secure throughout transportation.
- Maintained clean, orderly work environment free of hazards.
- Assembled pallets and crates for secure transportation of materials.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Assisted in receiving, stocking and distribution of merchandise.
Education
Bachelor of Science - Logistics And Supply Chain Management
Caribbean Maritime University
Kingston, Jamaica11-2021
Skills
- Security regulations compliance
- Mechanical aptitude
- Load planning
- Shipping and receiving
- Documentation processing
- Freight handling
- Warehouse management
- Operational safety
- Problem-solving
- Ramp service
- Cargo handling
- Customer service
Certification
- Basic Safety Training
- Security Awareness
- Fire Fighters Safety Compliance
- ASYCUDA Compliance
- CPR
- Basic Life Support
- First Aid
Timeline
Cargo Ramp Agent (Supervisor)
Diamond Way Assemblers LLC
05.2023 - 11.2024
Logistics Coordinator (Ramp Agent)
Norman Manley International Airport
12.2019 - 04.2023
Customer Service Ramp Agent
LSG Sky Chefs
01.2019 - 09.2019
Customer Service Ramp Agent, (Frontline Personnel)
Andes Trading & Shipping
01.2013 - 08.2017
- Basic Safety Training
- Security Awareness
- Fire Fighters Safety Compliance
- ASYCUDA Compliance
- CPR
- Basic Life Support
- First Aid
Bachelor of Science - Logistics And Supply Chain Management
Caribbean Maritime University
Similar Profiles
Luis Ariel Montalvo RodriguezLuis Ariel Montalvo Rodriguez
Supervisor of Operations at Diamond Central LLCSupervisor of Operations at Diamond Central LLC
James M. MillerJames M. Miller
Industrial Sales Engineer at Diamond Industrial Sales, LLCIndustrial Sales Engineer at Diamond Industrial Sales, LLC
Nabeel Imthiyaz Mohammed HabibiNabeel Imthiyaz Mohammed Habibi
Sales Manager at Diamond Anchor Shipping LLCSales Manager at Diamond Anchor Shipping LLC