Summary
Overview
Work History
Education
Skills
References
Timeline
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David Renaud

Pelham,NH

Summary

Organized and reliable technician with 3+ years of mechanical, electrical, and hydraulic experience. Confident with troubleshooting and performing diagnostic tests and working under extreme situations. Committed to providing excellent customer service through clear communication and a welcoming attitude.

Overview

7
7
years of professional experience

Work History

Aerial Lift Technician

All Access Equipment
10.2021 - Current
  • Perform ANSI annual inspections on CMC aerial lifts.
  • Complete preventative maintenance across diesel, gasoline, and electro-hydraulic platforms.
  • Assisted in modernizing older lifts through retrofitting advanced technology and upgrading parts.
  • Performed diagnostic tests on lift systems to identify root causes of malfunctions quickly and accurately.
  • Involved in road service repairs, including inspections, across the continental 48 states.
  • Work alongside customers to give one-on-one technical support and communication directly to the consumer.
  • Provide training to colleagues to advance their positions and knowledge base on our machines.
  • Complete estimates to provide to customers, including part and labor charges.

Convenience Store Clerk

Gage Hill Farm
06.2017 - 09.2021
  • Maintained a clean and organized store environment for an improved shopping experience.
  • Enhanced customer satisfaction by providing efficient and friendly service at the checkout counter.
  • Verified age-restricted product purchases diligently to adhere to legal requirements while maintaining excellent customer rapport during transactions.
  • Completed daily tasks such as sweeping floors, cleaning restrooms, emptying trash cans promptly for a consistently well-maintained store appearance.
  • Handled customer complaints professionally, resolving issues quickly to maintain positive relationships with patrons.
  • Assisted coworkers with managing heavy workloads or covering shifts when needed, fostering a supportive team environment.
  • Received inventory from vendors and entered merchandise into inventory database to keep accurate records.

Honda Technician Apprentice

Peter's Honda Of Nashua
12.2018 - 08.2020
  • Perform basic maintenance services including filter and fluid exchanges, tire and brake replacements.
  • Maintain a safe and clean work station including those around my given space.
  • Assist other technicians with completing tasks on larger projects.
  • Complete documentation for completed tasks in a manner to explain to the customer.
  • Complete manufacturer required training, in person and online.

Education

Associate of Science - Automotive Technology

Nashua Community College
505 Amherst St Nashua NH
06.2020

Skills

  • Electrical Troubleshooting
  • Diagnostic Skills
  • Hydraulic systems
  • Emergency Repairs
  • Mechanical Maintenance
  • Equipment Calibration
  • Mechanical Troubleshooting
  • Hand and power tool use
  • Critical Thinking
  • Customer Service
  • Equipment Troubleshooting

References

Francesca Gervasi

Service Coordinator/Director

All Access Equipment

(347)844-0912

fgervasi44@gmail.com

Relationship: Former service coordinator/director


Tyler Bedard

Licensed Electrician/Foreman

P&H Electric

(603)508-5061

tb112597@gmail.com

Relationship: Friend/Former coworker


Dave Gouldsbrough

Service Manager

MB Tractor

(603)534-1860

Relationship: Former service manager

Timeline

Aerial Lift Technician

All Access Equipment
10.2021 - Current

Honda Technician Apprentice

Peter's Honda Of Nashua
12.2018 - 08.2020

Convenience Store Clerk

Gage Hill Farm
06.2017 - 09.2021

Associate of Science - Automotive Technology

Nashua Community College
David Renaud