
Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
● Processing Domestic, International Travel and Purchasing Card Expense reports
● Assisting Employees on the Phone and Live Chat pertaining to Concur Expense Reports
● Working with Employees to submit Expense reports
● Creating and updating Desktop Procedures
● Processing Corporate Travel and Purchasing Card Applications
● Assisting Employees on the phone pertaining to Corporate Card Questions
● Creating and updating Desktop Procedures
● Working with Employees to clear out past due accounts
● Sending out Notifications and Suspensions for Purchasing Card Accounts Past Due
● Answered phone calls from callers
● Troubled shoot any computer problems the caller has ● Wrote up tickets for each issue came up and route them to technicians