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Associate Principal Engineer

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 Formatrice FLE/EFL spécialisée dans la pédagogie active, la créativité linguistique et l'accompagnement d'apprenants multiculturels. 

Electrician cum Multi Technician skilled in electrical installation, maintenance, and troubleshooting across industrial and commercial facilities. Proficient in industrial wiring, cable glanding and termination, DB wiring, and electrical panel maintenance, with working knowledge of PLC and SCADA systems. Experienced in LT power distribution systems, protective devices (ELCB, MCB, MCCB), and preventive maintenance. Capable of performing multi-discipline maintenance tasks, including plumbing, HVAC support, woodwork (cupboards/fittings), tiling, and basic civil works, ensuring smooth operation of facilities. Able to work independently or in a team while strictly adhering to UAE safety standards and site procedures.

Experienced professional specialising in EDI training facilitation and programme design, with a proven track record in organisational development and culture change. Expertise in e-learning design, communication strategy using inclusive language, and organisational culture diagnostics. Skilled in developing inclusive recruitment frameworks, policy development and review, talent development, and bias mitigation. Committed to driving impactful change within organisations through strategic initiatives that foster diversity and inclusion.

With a decade of experience in hospitality and sales, I developed strong skills in customer service, team leadership, and training staff to deliver high-quality experiences. In recent years, I have focused on freelance marketing for Web3 and NFT projects, creating and executing marketing campaigns, growing online communities, and mentoring team members on digital marketing best practices. My combined experience in client-facing roles and digital marketing enables me to communicate effectively, drive engagement, and deliver measurable results.

Dedicated bartender and server with a strong commitment to exceptional customer service and a service-oriented mindset. Certified and proven ability to enhance guest experiences through effective communication and a reliable team player attitude.

Results-driven Field Service Manager with over 8 years of experience leading cross-functional teams and delivering complex projects on time and within budget. Proficient in OSHA standards, hazard identification, risk assessments, and developing effective safety training programs. Strong communicator dedicated to fostering a culture of safety and continuous improvement. Proven track record in strategic planning, driving process improvements, and achieving operational excellence. Adept at managing projects from initiation through completion, with recognized strengths in leadership, problem-solving, and aligning project outcomes with organizational goals.

Key Achievements:
1. Client Satisfaction: Implemented proactive communication strategies, resulting in a 20% increase in client satisfaction and a 15% reduction in service-related issues.
2. Cost Optimization: Developed and executed strategies to optimize freight routes, leading to a 12% reduction in transportation costs without compromising delivery timelines.
3. Contract Negotiation: Negotiated favorable contracts with carriers, resulting in a 10% reduction in overall transportation expenses and improved profit margins.
4. Process Improvement: Introduced automated tracking systems, reducing manual errors by 25% and streamlining the overall freight management process.
My expertise in market analysis, contract negotiation, and relationship building, combined with my proficiency in industry-specific software and tools, positions me as an asset to any freight business. I am committed to delivering exceptional service, maintaining a high level of accuracy, and contributing to the overall success of any business partnership that I encounter.

High-performing Customer Service and Sales Specialist with 8+ years of experience in high-volume call centers, omnichannel support, and revenue-generating customer interactions. Proven ability to exceed KPIs including First Call Resolution, Customer Satisfaction, QA scores, and sales conversion. Skilled in identifying customer needs, generating qualified leads, and turning service calls into selling opportunities. Strong communicator with expertise in de-escalation, objection handling, and relationship building. Fully equipped for remote work with a dedicated home office and strong technical proficiency.

I have a strong foundation in music performance and am committed to becoming a well-rounded artist through continued training in acting and dance. I actively seek opportunities to develop my skills and refine my talents across disciplines. Highly motivated and eager to learn, I am excited to grow and take the next steps in my professional journey.

Dedicated college student with a strong background in customer service and food service, complemented by hands-on experience in equipment management and teamwork. Proficient in leveraging computer skills to efficiently complete tasks while ensuring high-quality service delivery. Committed to fostering positive relationships with customers, contributing to a collaborative work environment, and enhancing overall team performance. Eager to apply diverse skills and a strong work ethic to new challenges in a dynamic setting.

David Reyes

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Audio Technician

Field Supervisor

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No Degree - Undecided

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Audio Technician

Field Supervisor

No Degree - Undecided

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