David Reyes
Miami,FL
Summary
Dynamic and results-driven professional with over 15 years of experience in managing all aspects of business operations. Demonstrated expertise in financial management, marketing, customer service, and team leadership. Seeking to leverage entrepreneurial skills and business acumen in a workforce role to contribute to a company’s growth and success.
Overview
27
27
years of professional experience
Work History
Patient Access Scheduler 1
Baptist Health South Florida - Corporate Offices
Miami, Florida
03.2025 - Current
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Transcribed recorded practitioners' diagnoses and recommendations into medical records.
- Communicated with patients with compassion while keeping medical information private.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Handled high volume of incoming calls, providing exceptional customer service to patients and families.
- Participated in training sessions to stay updated on healthcare policies and registration software.
BOOKKEEPER
PDC Accounting Firm
Miami, Florida
08.2024 - 04.2025
- Maintained accurate financial records of transactions
- Reconciled bank statements and identified discrepancies
- Monitored expenses for budget compliance and cost savings
OFFICE MANAGER / MEDICAL ELECTROLOGIST
Prestige Laser Center
01.2008 - 08.2024
- Scheduled patients, and managed high call volumes.
- Conducted laser treatments and developed personalized plans.
- Trained staff in customer service and industry advancements.
- Educated clients on procedures, outcomes, and side effects.
- Optimized time management to handle a high volume of clients.
- Managed office inventory and placed new supply orders.
- Supervised staff members, organized schedules and delegated tasks.
QUALITY CONTROL TECHNICIAN / INTERIM SUPERVISOR
United States Department of Homeland Security
06.1998 - 10.2006
- Collected and analyzed fingerprint biometric data from immigration applicants
- Ensured compliance with immigration laws during the fingerprinting process
- Maintained confidential records of biometric data
- Participated in technical trainings and workshops to improve skills set and boost overall knowledge.
Skills
- Fluent in English and Spanish
- QuickBooks
- Time Management
- Attention to Detail
- Professionalism and Empathy
- Record-Keeping and Client Management
- Quality Control and Verification
- Computer Literacy
- Data Entry
- Strong Communication
Education
Florida College of Natural Health, 2007
Degree in Electrolysis
Awards and Accomplishments
Application Support Center Manager Training Course, Certified Fingerprint Technician, Certified Quality Assurance Technician, Certified I90 Renewal Clerk, T3 and T2 Security Clearance Golden Touch Award (2007)
Timeline
Patient Access Scheduler 1
Baptist Health South Florida - Corporate Offices
03.2025 - Current
BOOKKEEPER
PDC Accounting Firm
08.2024 - 04.2025
OFFICE MANAGER / MEDICAL ELECTROLOGIST
Prestige Laser Center
01.2008 - 08.2024
QUALITY CONTROL TECHNICIAN / INTERIM SUPERVISOR
United States Department of Homeland Security
06.1998 - 10.2006
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