David Reyes
Orlando,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Administration Manager
Total Building Design Inc
2021.05 - Current
- Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
- Learned and applied preferred systems for scheduling, purchasing and problem-solving.
- Supervised hiring processes and vendor relationships to maintain smooth operations for company.
- Oversaw corporate events designed to connect and support employees at work and outside of work.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Updated reports, managed accounts, and generated reports for company database.
- Coordinated customer, vendor and stakeholder relations for smooth communication flows.
- Streamlined and improved administrative operations by identifying automation opportunities.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Met department budgets by monitoring and reporting on office expenses.
OFFICE MANAGER
BLUE ISLAND REAL ESTATE LLC
2016.09 - 2020.12
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Coordinated special projects and managed schedules.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Reported to senior management on organizational performance and progress toward goals.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
OPERATIONS MANAGER
STAUFFER HOTEL
2013.01 - 2014.01
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
GENERAL MANAGER
RORAIMA INN EXPRESS
2006.09 - 2016.03
- MARKETING AND SALES STRATEGIES - REVENUE MANAGEMENT - MARKET TRENDS - MEASURE IMPACT OF STRATEGIES IN AVAILABILITY
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budget implementations, employee evaluations, and contract details.
MARKETING MANAGER
SARANDA RESORT
2005.03 - 2006.09
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Researched developing trends to stay updated with new ideas and marketing practices.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Worked with graphic designers and writers to establish theme and tone for content.
- Performed market segmentations, targeting and positioning for each product line.
- Used data analytics to track lead generation campaigns and improve quality.
Education
Master of Science - Project Management
ENEB - European Business School of Barcelona
Barcelona, Spain03.2024
Master of Science - International Business
Universitat De Barcelona
Barcelona, Spain01.2015
HAUTE CUISINE PROFESSIONAL -
CIBOULETTE ESCUELA DE ALTA COCINA
01.2015
MASTER CERTIFICATE - Fooservice Management - Marketing
Cornell University
Ithaca, NY01.2011
Certified Life Coach - Coaching
International Life Coach Academy
Miami, FLBachelor of Science - Hotel Management
UNIVERSIDAD DE ORIENTE
Venezuela04.2004
Skills
- Computer Literacy
- Performance Evaluations
- Documentation and Reporting
- Operations Oversight
- Compliance
- Schedule Management
- Problem Resolution
- Good Judgment
- Process Improvements
- Systems Monitoring
- Employee Management
- Staff Supervision
Certification
- Certified Life Coach, International Life Coach Academy
Languages
English
Full Professional
Spanish
Native or Bilingual
German
Full Professional
French
Limited Working
Italian
Limited Working
Timeline
Administration Manager
Total Building Design Inc
2021.05 - Current
OFFICE MANAGER
BLUE ISLAND REAL ESTATE LLC
2016.09 - 2020.12
OPERATIONS MANAGER
STAUFFER HOTEL
2013.01 - 2014.01
GENERAL MANAGER
RORAIMA INN EXPRESS
2006.09 - 2016.03
MARKETING MANAGER
SARANDA RESORT
2005.03 - 2006.09
Master of Science - Project Management
ENEB - European Business School of Barcelona
Master of Science - International Business
Universitat De Barcelona
HAUTE CUISINE PROFESSIONAL -
CIBOULETTE ESCUELA DE ALTA COCINA
MASTER CERTIFICATE - Fooservice Management - Marketing
Cornell University
Certified Life Coach - Coaching
International Life Coach Academy
Bachelor of Science - Hotel Management
UNIVERSIDAD DE ORIENTE
- Certified Life Coach, International Life Coach Academy
Similar Profiles
Matthew RobertsMatthew Roberts
Director at BM Total BuildingDirector at BM Total Building
Vinay BarpandeVinay Barpande
Manager - Business Analysis and Strategy at Total Environment Building Systems Pvt LtdManager - Business Analysis and Strategy at Total Environment Building Systems Pvt Ltd
Alexis BarajasAlexis Barajas
Window Cleaner at Total Building ServicesWindow Cleaner at Total Building Services