Summary
Overview
Work History
Education
Skills
Timeline
Accomplishments
Work Availability
Work Preference
Quote
Software
Interests
Generic

David Ridenour

Hagerstown,MD

Summary

Results-driven Human Resources Specialist for 21 years, known for exceptional productivity and efficiency in managing HR tasks. Specialize in talent acquisition, employee relations, and compliance management. Excel at communication, problem-solving, and adaptability, ensuring smooth HR operations and positive workplace environment. Embrace challenges with resilience and strategic thinking to support organizational goals.

Overview

28
28
years of professional experience

Work History

Maintenance Assistant

South Mountain Rehab
Hagerstown, MD
08.2021 - Current
  • Ensured compliance with local, state, and federal regulations by the creation and upkeep/follow-through of daily, weekly, and monthly checklists to maintain operational efficiency.
  • Provided technical support for staff when troubleshooting issues related to building systems.
  • Worked successfully with a diverse group of coworkers and clients to accomplish goals, addressing issues related to patient care and service.
  • Monitored inventory levels while contacting vendors for parts, supplies, and equipment for repairs and installations as needed.
  • Performed regular maintenance and repair of facility equipment and systems, HVAC units, plumbing fixtures, electrical wiring, and lighting.
  • Handled routine and cosmetic updates to interiors, ceilings, walls, and floors, as well as maintenance to the exteriors, groundskeeping services, lawn care, and snow removal.

Human Resources Specialist

United Parcel Service-UPS
Hagerstown, MD
03.2000 - 03.2021
  • Established and maintained trusted relationships around the organization to optimize business and employee experience.
  • Worked cross-functionally to optimize total operational efficiency.
  • Collaborated with the HRBP to develop and execute human resources strategies, enabling business objectives.
  • Developed and implemented recruiting proposals to meet current or anticipated staffing needs.
  • Managed recruitment processes, job postings, candidate screening, and interviews, ensuring timely and efficient hiring.
  • Located potential job candidates through media, employee referrals, and database searches.
  • Guided candidates through application processes by addressing inquiries about applications.
  • Coordinated the entire onboarding process, informing new employees of their duties and responsibilities, compensation, and benefits.
  • Created detailed reports on employee turnover rates.
  • Kept accurate and detailed HR records from recruitment through separation processes, fully utilizing the applicant tracking system.
  • Identified opportunities to improve HR programs, and proposed solutions to increase efficiencies and support overall business targets.
  • Delivered key support for staff, addressing unique concerns of staff, mediating, and resolving conflict using various conflict resolution techniques.
  • Conducted investigations into workplace complaints or grievances raised by employees.
  • Advised management on legal compliance related to employee relations matters such as FMLA, ADA, and EEO, and ensured adherence to the latest equal employment opportunity and affirmative action standards.
  • Adhered to legal standards of confidentiality during the upkeep of employee records, preserving employee trust, and ensuring seamless operations.
  • Developed employee recognition and incentive programs to boost morale and reward outstanding employee contributions.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Operations Management Specialist

United Parcel Service, UPS
Hagerstown, MD
01.1997 - 01.2000
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Used excellent verbal skills to engage customers, cultivate, and strengthen lasting client relationships.
  • Created and maintained detailed documentation for all operational procedures.
  • Participated in strategic planning sessions related to operational objectives.
  • Provided support in resolving customer service issues related to operations management.
  • Ensured operations compliance with applicable laws, regulations and industry standards.
  • Chaired meetings to discuss strategic initiatives and operational issues.
  • Fostered proactive attitude and future-focused thinking among staff in fast-paced environment.
  • Maintained a safe working environment by adhering to safety protocols at all times.
  • Identified potential risks associated with operations and proposed measures to mitigate them.
  • Worked with cross-functional teams to achieve goals.
  • Identified the needs of customers promptly and efficiently, and exceeded customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education

Certification - Public Speaking

Dale Carnegie
Greencastle, PA

Skills

  • Recruitment
  • Understand Business with Empoyee empathy
  • Union relations
  • Conflict resolution tactics
  • Employee relations
  • Microsoft Office Suite
  • Negotiation
  • Training and mentoring
  • Project management
  • Employee retention
  • Collective bargaining
  • Onboarding and orientation
  • Interviewing techniques
  • Employee onboarding
  • Affirmative action
  • Employee engagement
  • Team building
  • 10 year business owner
  • ASL communicative

Timeline

Maintenance Assistant

South Mountain Rehab
08.2021 - Current

Human Resources Specialist

United Parcel Service-UPS
03.2000 - 03.2021

Operations Management Specialist

United Parcel Service, UPS
01.1997 - 01.2000

Certification - Public Speaking

Dale Carnegie

Accomplishments

  • Worked for a Fotuane 500 Company in HR for 21 years
  • Expertise is emplyee retention through inovative solutions
  • Ran 2 HR offices, 1. Hagerstown Md 2. Frederick Md with over 400 emplyees, union and staff
  • Acheive staffing goals weekly
  • Retain people using body language interviewing technique

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Important To Me

Healthcare benefits

Quote

How do you tell a person's success, not by the car they drive but the drive in them

Software

Microsoft Suite

Interests

Love animals

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David Ridenour