David Rieman
Mosinee,WI
Overview
5
5
years of professional experience
Work History
Design Intern
Wausau Tile
Rothschild, WI
10.2024 - Current
- Worked closely with clients to understand their design needs and deliver solutions that exceeded expectations
- Assisted in the production process by preparing files for printing or online publishing
- Provided feedback on design drafts and made necessary revisions based on client input
Automotive Detailer
Kocourek Nissan Kia
Wausau, WI
08.2021 - Current
- Utilized specialized tools and equipment to remove dirt, stains, and grime from vehicle surfaces
- Removed scratches and swirl marks from vehicle exteriors using appropriate buffing techniques
- Provided exceptional customer service by addressing any concerns or questions related to the detailing process
- Managed multiple tasks efficiently in a fast-paced environment while maintaining attention to detail
- Followed safety protocols when handling chemicals and operating machinery or power tools
- Developed a checklist system for consistent quality control during the detailing process
- Recognized for consistently meeting or exceeding daily productivity targets
- Maintained an organized work area resulting in improved efficiency during busy periods
Customer Service Specialist
Best Buy
Wausau, WI
10.2019 - 06.2021
- Developed strong product knowledge to effectively assist customers with their inquiries and provide accurate information on features, pricing, and availability
- Collaborated with cross-functional teams including sales, technical support, and shipping to ensure seamless order processing and delivery for customers
- Maintained detailed records of all customer interactions using CRM software, ensuring accurate documentation for future reference
- Participated in regular training sessions to stay updated on product knowledge, industry trends, and best practices for delivering excellent customer service
- Assisted customers with product returns or exchanges according to company policies while maintaining a positive attitude and preserving brand loyalty
- Effectively handled irate or upset customers by remaining calm under pressure and actively listening to their concerns before offering appropriate solutions
Timeline
Design Intern
Wausau Tile
10.2024 - Current
Automotive Detailer
Kocourek Nissan Kia
08.2021 - Current
Customer Service Specialist
Best Buy
10.2019 - 06.2021
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