Music/Audio Production with Reaper Studio
David Riggs
Edmond,OK
Summary
Hardworking and passionate candidate looking to apply broad array of skills to the position of Assistant Computer Systems Administrator with a positive attitude and a growth-focused mindset.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Field Engineer
Aristocrat Technologies
2023.10 - Current
- Facilitates all Engineering communications with casinos and recommends and approves all electronic gaming machine and server software orders with customers.
- Manages server and network configuration, set up, and implementation at casinos
- Participate in audits of existing installations and equipment for system tracking and compliance with standards and specifications.
- Provides on site and remote support for both casino staff and Aristocrat Field Service team to research, troubleshoot, and resolve hardware or software issues in the field.
Field Service Technician
Aristocrat Technologies
2022.04 - 2023.10
- Install, maintain, and repair of slot machines and their networking/peripheral devices
- Managed Local Area Networks for Class II Bingo machines and Servers as well as manage and troubleshoot LAN/WAN progressive bonus networks.
- Provided onsite support for all hardware and software related issues.
- Streamlined service processes by documenting repair procedures and creating comprehensive reports for each job completed.
Field Service Technician
Gaming Capital Group
2018.05 - 2022.04
- Install, maintain, and repair of slot machines and their networking/peripheral devices
- Managed Local Area Networks for progressive bonus networks.
- Provided onsite support for all hardware and software related issues.
- Streamlined service processes by documenting repair procedures and creating comprehensive reports for each job completed.
Education
Associates in General Studies -
University of Arkansas-Fort Smith
Fort Smith, AR01.2014
Skills
- Audio/Video Production
- CCNA training via New Horizons
- Familiar with basic Programming
- End-User Training
- Procedural Documentation
- Field Data Collection
- Microsoft D365
- Project Management
Certification
CompTIA A+ Certified
Google IT Support Certified
Affiliations
- Programming
- Automation
- Music Production
- Video Editing
Software
Video Production with Movie Studio Platinum
App Development with Android Studio
VM Management with VirtualBox
references
Craig Eubanks - Project Analyst for Aristocrat Technologies
Email: craig.eubanks@aristocrat.com
Phone: 479-383-8862
Jeremy Serbout - Regional Supervisor for Gaming Capital Group
Email: jeremy.serbout@gamingcapitalgroup.com
Phone: 580-678-0051
Billy Graham - Network Engineer for Choctaw Casino Pocola OK
Email: revg1794@gmail.com
Phone: 479-222-5545
Caitlin Riggs - IT Support Specialist US District Court in Fort Smith AR
Email: ceriggs21@gmail.com
Phone: 479-883-0065
Timeline
Field Engineer
Aristocrat Technologies
2023.10 - Current
Field Service Technician
Aristocrat Technologies
2022.04 - 2023.10
Field Service Technician
Gaming Capital Group
2018.05 - 2022.04
Associates in General Studies -
University of Arkansas-Fort Smith
CompTIA A+ Certified
Google IT Support Certified
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