David Riggs
Talladega,AL
Summary
Dynamic Operator Supervisor at McElroy Excavating with a proven track record in optimizing production scheduling and enhancing team collaboration. Successfully implemented Lean initiatives, achieving significant operational efficiency. Skilled in equipment maintenance and committed to fostering a positive work culture, driving employee satisfaction and performance.
Overview
2026
2026
years of professional experience
Work History
Operator Supervisor
McElroy Excavating
- Collaborated with cross-functional teams to troubleshoot issues and develop solutions for optimal system performance.
- Championed Lean manufacturing initiatives within the department, driving continuous improvements in processes and overall operational efficiency.
- Played a pivotal role in achieving project milestones by ensuring adherence to timelines while maintaining high levels of employee satisfaction through effective supervision.
- Optimized resource allocation through strategic staff scheduling and timely procurement of necessary supplies and materials.
- Reduced downtime with proactive maintenance planning, scheduling, and execution.
- Cultivated a positive work culture within the team, fostering collaboration and open communication to facilitate problem-solving and continuous improvement.
- Boosted team performance, conducting regular training sessions to improve operator skills and knowledge.
- Consistently met production targets by monitoring progress against goals, adjusting strategies as required for optimal results.
- Managed daily operations effectively, ensuring deadlines were met without compromising safety or quality standards.
- Implemented cost-saving measures that led to more efficient utilization of resources without sacrificing quality or safety standards.
- Conducted performance evaluations, providing feedback and coaching to facilitate professional development of team members.
- Promoted a safe working environment by enforcing compliance with established policies and procedures.
- Enhanced production efficiency by implementing process improvements and optimizing equipment usage.
- Provided on-the-job training to newly hired workers and team members.
- Worked outside in all weather conditions.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Promoted business' development by building and maintaining relationships with new clients.
- Operated forklifts
- Operated Bobcats
- Truck maintenance
Owner/Operator
Gutter Pro
08.2018 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Developed business plan, processes and procedures to provide superior Product or Service to customers.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Trained and motivated employees to perform daily business functions.
- Assessed income and expenses and adapted plans to improve profit levels.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
- Improved safety standards by regularly reviewing protocols and implementing necessary updates.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Dropped and hooked trailers and changed configuration of equipment.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Operated boom lifts
- Operated manlifts
- Operated forklifts
- Ran heavy machinery
Education
GED -
Knoxville Board of Education
Knoxville, TNSkills
- Production scheduling
- Teamwork and collaboration
- Customer service
- Problem-solving
- Hand and power tools
- Attention to detail
- Efficient multitasking
- Loading and unloading
- Inspections and reviews
- Machine operation
- Effective communication
- Valid Driver's license
- Heavy lifting
- Warehouse operations
- Materials handling
- Safety compliance
- Heavy equipment operation
- Tool operation
- Machine setup
- Flexible schedule
- Forklift operation
- Hand-eye coordination
- Equipment operation
- Manufacturing procedures
- Staff management
- Issue resolution
- Project management
- Hand and foot coordination
- Troubleshooting
- Equipment maintenance
- Residential construction
- Commercial construction experience
- Facility maintenance
- Construction management
- Mechanical understanding
- Roofing
- Maintenance and repair
- Willingness to learn
- Teamwork
- Multitasking and prioritizing
- Time management
- Problem-solving abilities
- Reliability
- Organizational skills
- Adaptability and flexibility
- Decision-making
- Customer engagement
Timeline
Owner/Operator
Gutter Pro
08.2018 - Current
Operator Supervisor
McElroy Excavating
GED -
Knoxville Board of Education
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