DAVID Rios

Retail Sales Rep

Frito Lay

10.2004 - Current

Maintained cleanliness and organization of sales floor and merchandise displays.
Assisted customers in product selection and provided exceptional service.
Operated point-of-sale system efficiently for transactions and inventory management.
Learned company policies and procedures to support team objectives effectively.
Collaborated with team members to enhance customer experience during peak hours.
Resolved customer inquiries and complaints promptly, ensuring satisfaction.
Participated in training sessions to improve product knowledge and sales techniques.
Supported promotional activities by setting up displays and distributing materials.
Maintained awareness of competitors'' offerings to provide informed comparisons when assisting customers with purchase decisions.
Boosted customer satisfaction by providing exceptional product knowledge and personalized recommendations.
Increased sales by offering advice on purchases and promoting additional products.
Remained informed and updated on current promotions and sales, security protocols, exchange policies and payment policies.
Utilized persuasive communication skills to encourage undecided customers toward making confident purchases.
Collaborated with team members to achieve collective sales goals and deliver outstanding customer service experiences.
Assisted customers in navigating the store layout, efficiently locating desired products for prompt purchasing decisions.
Generated brand awareness and positive product impressions to increase sales.
Adapted selling approach based on individual customer needs for a tailored shopping experience that encouraged loyalty.
Contributed to a welcoming store environment by maintaining cleanliness, organization, and up-to-date visual displays.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Recommended merchandise to customers based on needs and preferences.
Increased store revenue by consistently meeting and exceeding sales targets through effective upselling techniques.
Trained new employees on company policies, sales techniques, and product information for seamless staff integration.
Maximized revenue potential during high-traffic periods by effectively managing multiple customer interactions simultaneously.
Demonstrated adaptability by quickly mastering new products, promotions, and retail systems as they were introduced.
Welcomed customers and provided assistance in locating and purchasing products.
Participated in regular inventory audits to maintain accurate stock levels and prevent merchandising discrepancies.
Resolved customer complaints with professionalism and empathy, ensuring timely resolutions that upheld brand reputation.
Handled complex transactions, including returns and exchanges, with efficiency and accuracy to maintain customer satisfaction.
Helped customers manage large purchases by collecting items from shelves and storage locations.
Supported successful marketing campaigns by executing in-store promotional activities that attracted customer attention.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Provided exceptional services and pleasant shopping experiences to retail customers.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Prioritized helping customers over completing other routine tasks in store.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Engaged in friendly conversation with customer to better uncover individual needs.
Recommended complementary purchases to customers, increasing revenue.
Built customer loyalty and retention by delivering excellent shopping experiences.
Created inviting environment for customers by maintaining store organization and cleanliness.
Listened to customer needs and desires to identify and recommend optimal products.
Greeted customers and provided outstanding customer service.
Answered questions about store policies and addressed customer concerns.
Helped customers complete purchases, locate items, and join reward programs.
Greeted customers and helped with product questions, selections, and purchases.
Folded and arranged merchandise in attractive displays to drive sales.
Streamlined merchandise restocking processes to ensure consistent availability of popular items on the sales floor.
Leveraged social media platforms for promoting store events, driving increased foot traffic through targeted online engagement.
Fostered a culture of teamwork among colleagues through open communication channels and collaborative problemsolving.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Developed strong rapport with customers and created positive impression of business.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Summary

Overview

Work History

Retail Sales Rep

Education

No Degree - Basics

Skills

Accomplishments

Timeline

Retail Sales Rep

No Degree - Basics

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