David Rivera Jr

• Provided feedback on service challenges to contribute to continuous improvement initiatives. I helped large volume of customers every day with positive attitude and focus on customer satisfaction. Maintained a high level of product knowledge, providing accurate information to customers. Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.

Conducted thorough inspections of incoming materials to ensure compliance with quality standards. Utilized inspection tools such as calipers and micrometers for accurate measurements. Documented inspection results and identified discrepancies in production batches.

• Engaged in continuous improvement initiatives, contributing insights to refine quality assurance processes across departments. Performed visual inspections and non-destructive tests where appropriate.