David Robb
Cedarville
Summary
Resourceful individual with experience in customer service and accounts receivable. Known for adaptability and dependability, effectively handling escalated concerns and fostering positive client relationships. Ready to leverage skills to improve operational processes.
Overview
4
4
years of professional experience
Work History
Head Chashier
Menards Inc. - Home Improvement
2025.06 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance throughout shifts.
- Assisted in training new cashiers on operational procedures.
- Resolved customer inquiries and concerns to enhance satisfaction.
- Monitored register activity to identify discrepancies and prevent losses.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
Traffic Aide
Newport Police Department
2024.05 - 2025.08
- Enforced parking regulations to ensure compliance and maintain order in designated areas
- Conducted routine patrols to monitor parking zones and identify violations
- Issued citations for illegal parking, documenting incidents accurately and efficiently
- Collaborated with local law enforcement to address persistent parking issues
- Enhanced public safety by patrolling assigned areas and enforcing parking regulations.
Accounts Receivable Coordinator
Freedom Cleaning LLC
2022.06 - 2025.08
- Managed accounts receivable processes, ensuring timely invoicing and payment collections.
- Coordinated with clients to resolve billing discrepancies and enhance customer satisfaction.
- Implemented efficiency improvements in invoice processing workflow, reducing turnaround time.
- Monitored aging reports to identify overdue accounts and initiate collection efforts.
- Strengthened relationships with key clients by providing exceptional service in addressing inquiries regarding account balances or payment issues.
Resident Assistant
Cedarville University
2024.08 - 2025.05
- Facilitated communication between residents and administration to address concerns and improve community engagement.
- Organized educational programs and activities to foster a supportive living environment for residents.
- Assisted in conflict resolution among residents, promoting harmony and collaboration within the community.
- Conducted regular safety checks and maintained compliance with university policies to ensure resident welfare.
- Supported crisis intervention efforts by providing immediate assistance and connecting residents with appropriate resources.
Dishwasher
The Food Shack
2022.05 - 2022.08
- Operated industrial dishwashing equipment efficiently to maintain cleanliness standards.
- Ensured proper sanitation practices were followed during dishwashing processes.
- Collaborated with kitchen staff to streamline warewashing workflows and reduce turnaround time.
- Trained new employees on safe operation of dishwashing machinery and cleaning protocols.
Education
Bachelor of Arts - Criminal Justice
Cedarville University
Cedarville, OH2025-05
Skills
- Customer service
- Positive attitude
- Time management strength
- Adaptability and dependability
- Customer relations
- Loss prevention
- Proactive problem-solving
- Safety awareness proficiency
Timeline
Head Chashier
Menards Inc. - Home Improvement
2025.06 - Current
Resident Assistant
Cedarville University
2024.08 - 2025.05
Traffic Aide
Newport Police Department
2024.05 - 2025.08
Accounts Receivable Coordinator
Freedom Cleaning LLC
2022.06 - 2025.08
Dishwasher
The Food Shack
2022.05 - 2022.08
Bachelor of Arts - Criminal Justice
Cedarville University