David Roberts
Owasso,OK
Summary
Flexible and organized professional with several years of experience facilitating a busy environment. Customer-driven and highly coordinated managerial staff with collaborative mindset and team orientation. Conscious innovator with consistent focus enhancing employee workplace satisfaction.
Overview
22
22
years of professional experience
Work History
Restaurant Manager
Jack in the Box
Tulsa, OK
06.2021 - 06.2024
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Adhered to all health department regulations regarding food storage and preparation.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Resolved conflicts among employees in an effective manner.
- Established policies for cash handling procedures to maximize security measures.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Driver
Becco Contractors
Tulsa, OK
01.2017 - 01.2019
- Managed time efficiently when making multiple stops along designated routes.
- Adhered to company policies and procedures related to safety and security standards.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Demonstrated ability to handle emergency situations calmly and effectively.
Logistics Management Specialist
United States Department of the Army
Broken Arrow, OK
01.2007 - 08.2014
- Performed regular inspections of warehouse facilities to ensure safety regulations were being met.
- Developed and maintained relationships with vendors to secure competitive pricing for shipping services.
- Created detailed reports outlining current inventory levels and future supply needs based on projected sales trends.
- Assisted in the coordination of shipments, both domestically and internationally, to ensure timely delivery of goods.
- Analyzed customer orders for accuracy prior to shipment processing.
- Negotiated contracts with third party vendors providing fulfillment services.
- Identified areas needing improvement within existing logistics processes and proposed solutions accordingly.
- Scheduled pickups from suppliers according to established timelines.
- Maintained accurate records of inventory levels, stock movements, and related data to facilitate efficient logistics operations.
- Resolved any issues that arose during transit or at the time of delivery.
- Investigated discrepancies between actual deliveries versus expected deliveries.
- Developed and maintained relationships with vendors to ensure timely delivery of materials.
Reservist
United States Army Reserve
Broken Arrow, OK
08.2002 - 08.2014
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Managed inventory and supplies to ensure materials were available when needed.
- Operated a variety of machinery and tools safely and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Utilized various software and tools to streamline processes and optimize performance.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Active Duty Soldier
United States Army
Broken Arrow, OK
01.2002 - 01.2006
- Organized and coordinated equipment for field operations.
- Interacted with local populations to ensure stability and peace.
- Received, processed, and disseminated intelligence information.
- Conducted physical training exercises to maintain and improve physical fitness.
- Monitored radio transmissions to detect suspicious activity.
- Developed safety protocols for use in hazardous situations.
- Conducted drills to prepare troops for emergency scenarios.
- Trained junior soldiers in basic soldiering skills.
- Managed inventory control of supplies and equipment.
- Maintained discipline among troops while deployed overseas.
- Coordinated with other military branches during joint operations.
- Instructed new recruits on standard operating procedures.
- Ensured compliance with all applicable regulations and laws.
- Provided security and surveillance in a variety of environments.
Education
Bachelor of Science - Organizational Leadership
Southern Nazarene University
Bethany, OK05-2020
Associate of Applied Science - Information Technology
ITT Technical Institute
Tulsa, OK05-2010
Skills
- Customer Engagement
- Schedule Coordination
- Operations Management
- Staff Management
- Proven sales record
- Supply Chain Management
- Money Handling
- Supply Ordering and Management
- Scheduling
- Work Planning and Prioritization
- Recruitment and hiring
- Excellent Communication
- Conflict Resolution
Employment Gaps
- During my gaps of employment, I was attending school and was a stay at home dad for a period of time.
Timeline
Restaurant Manager
Jack in the Box
06.2021 - 06.2024
Driver
Becco Contractors
01.2017 - 01.2019
Logistics Management Specialist
United States Department of the Army
01.2007 - 08.2014
Reservist
United States Army Reserve
08.2002 - 08.2014
Active Duty Soldier
United States Army
01.2002 - 01.2006
Bachelor of Science - Organizational Leadership
Southern Nazarene University
Associate of Applied Science - Information Technology
ITT Technical Institute