Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Open To Work

David Robertson

Management
Arlington,TX

Work Preference

Work Type

Full TimeGig Work

Location Preference

RemoteOn-SiteHybrid

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsWork from home option401k matchStock Options / Equity / Profit SharingPaid sick leavePaid time off

Summary

Seasoned Operations Manager and talented leader with 20 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

20
20
years of professional experience

Work History

CEO

Kiarosify LLC
01.2021 - 10.2023
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Enhanced brand reputation with effective marketing campaigns and public relations efforts.

General Manager

Grissett Enterprises LLC
10.2023 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

General Manager

McDonald's, PFS Management
07.2013 - 11.2020
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Designed sales and service strategies to improve revenue and retention.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Recruited, trained and empowered employees to achieve key performance indicators.
  • Trained employees on duties, policies and procedures.
  • Created schedules and monitored payroll to remain within budget.
  • Developed and implemented strategies to increase sales and profitability.
  • Led employee evaluations with constructive feedback to boost performance.
  • Guided management and supervisory staff to promote smooth operations.
  • Administered employee discipline through verbal and written warnings.
  • Supervised employees through planning, assignments and direction.
  • Tracked monthly sales to generate reports for business development planning.
  • Inspired employees to work as cohesive team while delivering exceptional service to customers in every interaction.

Operations Manager

Walmart
07.2005 - 06.2013
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Generated performance and labor strategies to compete in new and existing markets.
  • Conducted periodic assessments to evaluate company's financial performance.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.

Education

BBA - Business Management

Ashford University
San Diego, CA
05.2018

Skills

  • Incidents management
  • Communication
  • Planning & organizing
  • Good work ethic
  • Team Building/Leadership
  • Cost reduction and containment
  • Systems implementation
  • Process improvement strategies
  • Staff training and development
  • Revenue generation
  • Retail operations management
  • Dedicated
  • High-pressure environments
  • Business and Operations Management
  • Customer Satisfaction

Languages

English
Full Professional

Timeline

General Manager

Grissett Enterprises LLC
10.2023 - Current

CEO

Kiarosify LLC
01.2021 - 10.2023

General Manager

McDonald's, PFS Management
07.2013 - 11.2020

Operations Manager

Walmart
07.2005 - 06.2013

BBA - Business Management

Ashford University

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