Efficient Meter Service Technician known for high productivity and completing tasks with precision. Skilled in diagnostic troubleshooting, preventive maintenance, and customer service, ensuring optimal meter functionality and reliability. Excel in time management, problem-solving, and communication, leveraging these soft skills to exceed job expectations while maintaining positive relations with customers and team members.
Overview
33
33
years of professional experience
1987
1987
years of post-secondary education
Work History
Meter Service Technician
Olameter contracter for Entergy
Brinkley, AR
11.1996 - 09.2025
Conducted meter readings to ensure accurate billing for energy consumption.
Ensured compliance with safety standards during all service operations.
Collaborated with utility staff to address service issues and customer inquiries.
Assisted in training new technicians on meter procedures.
Calibrated meters to ensure accuracy and reliability of readings.
Identified potential problems with existing metering systems that could lead to inaccurate readings or other malfunctions.
Inspected power lines for faults or other irregularities.
Resolved customer complaints regarding meter readings or service issues.
Assisted in training new technicians on proper operation of metering equipment.
Reported hazardous or unreadable meters to supervisor to resolve issues.
Checked meters for issues and reported findings to customers and supervisors daily.
Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
Responded to customer questions regarding meter readings and deescalated situations with professionalism and calmness.
Used equipment, techniques and tools for task completion.
Group Leader
Farris fashione
Brinkley, AZ
02.1993 - 11.1996
Led team meetings to align on project goals and task assignments.
Implemented process improvements to streamline operations and reduce delays.
Monitored staff performance and provided constructive feedback regularly.
Oversaw compliance with safety regulations in all operational activities.
Worked with other group leaders to identify and resolve issues between teams.
Kept areas clean, neat, and inspection-ready to comply with product guidelines.
Assisted newly hired team members by explaining company procedures and safety requirements.
Motivated teams to reach their highest potential by setting achievable goals.
Monitored progress on projects, providing feedback and support as needed.
Monitored team performance to ensure adherence to deadlines and quality standards.
Coordinated with other departments to ensure seamless integration of project components.