DAVID RODRIGUEZ
Acworth,GA
Summary
Committed to growing dealership revenues while providing the highest levels of customer service.
Decisive, strategic, and performance driven professional. Aggressive Sales Manager driven to exceed sales goals and lead the Market.
Capable leader with motivation and persuasive style. Proficient in multi-tasking, problem solving, and performance improvements.
Diligent sales manager with solid background in managing used car sales teams. Proven ability to increase dealership profitability through effective inventory management and customer relationship building. Demonstrated skills in sales strategy development and team leadership.
Overview
24
24
years of professional experience
Work History
SALES MANAGER
Precision Toyota Of Tucson
09.2018 - 01.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Always maintained top PVR profit on both, new sales and used car sales.
- Top PVR per Finance total gross.
- Top Sales Manager desking volume every single year.
Used Car Sales Manager
Larry H. Miller Volkswagen Tucson
12.2015 - 09.2018
- Ensures that the dealership unit meets and/or exceeds revenue expectations.
- Develops, trains and manages sales staff to attain total revenue and sales goals.
- Monitors sales staff pipelines and deal flow via CRM (Dealersocket) to ensure expectations are met, coaches sales force and assists on account development.
- Managers, oversees, motivates, monitors and assigns work, provides leadership, guidance, training, etc. of assigned sales staff.
- Ensures that staff adheres to company policies and procedures.
- Conducts Daily one on one meetings with sales staff to ensure adequate pipeline.
- Hires, trains and evaluates performance to meet expectations.
- Protects the legal, financial and moral well-being of the company.
- Maintains a trade appraisal process, that increased trade ACV profit by $350 per unit.
- Responsible for managing a sales staff that brought the highest monthly revenue since 2015.
- Responsible of developing a plan, and putting a process in place, that led to an increase in used car sales by 14 units a month.
- Maintains a healthy wholesale Department.
Sales Manager
LAWLEY AUTOMOTIVE
08.2008 - 12.2015
- Developed solutions to sales challenges and maximized business opportunities.
- Supervised a sales force of 10 sales associates.
- New Car Director handled ordering for two manufactures Honda and Nissan.
- Ensured that the business unit meets or exceeds revenue expectations.
- Planned and Oversaw the Monthly Forecast.
- Increased Customer satisfaction survey ratings by training sales team, and putting a process in place.
- Monitored pipeline and deal flow via CRM (Dealersocket)to ensure expectations are met.
- Provided direction and strategy to sales staff and worked closely with staff members during customer visits in the store, providing coaching and assisting in enhancing account relationships.
- Developed a strategy that increased new car sales volume by 20% making the store Market Effective on both Brands. (Honda-Nissan)
Sales Manager
Pat Beck Dodge Chrysler Jeep
09.2006 - 07.2008
- Organized promotional events and interacted with the community to increase sales volume.
- Developed a comprehensive training program for new sales associates.
- Supervised a sales force of 12 sales associates.
- Contacted customers by phone and email in response to inquiries.
- Trained all incoming sales team members.
- Hired 4 sales representatives over a 3 month period.
- Increased Dodge and Jeep Sales by 10 units a month.
- Developed New incentive program for sales team that increased our customer satisfaction survey rating to above National, Zone, Area.
- Improved total gross per unit retailed by $800 by training sales team on a weekly basis.
Sales Manager
PAULDING DODGE CHRYSLER JEEP RAM
02.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Finance Manager
Pat Beck Dodge Chrysler Jeep
08.2003 - 09.2006
- Processed finance transactions including lender approval and ensuring 100% compliance with all state and federal laws and regulations.
- Greeting customers to quickly and effectively transition from sales to finance during their vehicle purchase process.
- Gained Superior product knowledge to effectively recommend financing options and other products to customers.
- Oversaw dealership customer loan origination and approval process.
- Established and maintained a strong relationship with our lenders.
- Presented warranties, GAP insurance and other beneficial products offered by the dealership.
- Sustained a back end profit average of $2000 PVR.
Sales Consultant
Pat Beck Dodge Chrysler Jeep
06.2001 - 07.2003
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Provided pricing information to customers regarding specific products.
- Established new customer accounts through perseverance, dedicated cold calling and exceptional service.
- Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities.
- Offered comprehensive knowledge of vehicle operations and brand features.
- Completed registration paperwork and sales documentation.
- Average 12 units a month; competed with 10 year old veterans.
- Sold 11 units during my first month of employment, with no previous automobile sales experience.
- Earned Salesman of the Month award.
- Maintained a 97%to 100% customer satisfaction survey rating.
Education
High School Diploma -
Nogales High School
Nogales, AZ2001
Skills
- Proficient in Dealersocket (CRM)
- Bilingual English and Spanish 100%
- Proficient in Dealertrack
- Friendly demeanor
- Detail-oriented
- Motivated team player
- Computer literate
- Strong work ethic
- Inventory management
- Highly skilled in seeking and recruiting top sales
- Professional appearance
- Dedicated
- Morale building
- Strong negotiator
- Coaching
- Manage Process
- Market Knowladge
- Excellent communication and "People Skills"
- Able to work calmly under pressure
- Goal-oriented
Timeline
Sales Manager
PAULDING DODGE CHRYSLER JEEP RAM
02.2023 - Current
SALES MANAGER
Precision Toyota Of Tucson
09.2018 - 01.2023
Used Car Sales Manager
Larry H. Miller Volkswagen Tucson
12.2015 - 09.2018
Sales Manager
LAWLEY AUTOMOTIVE
08.2008 - 12.2015
Sales Manager
Pat Beck Dodge Chrysler Jeep
09.2006 - 07.2008
Finance Manager
Pat Beck Dodge Chrysler Jeep
08.2003 - 09.2006
Sales Consultant
Pat Beck Dodge Chrysler Jeep
06.2001 - 07.2003
High School Diploma -
Nogales High School
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