Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

David Rodry

San Diego,CA

Summary

Detail-oriented Account Executive with 3+ years of experience in online marketing accounts. Skilled at closing sales and handling customer complaints with ease and professionalism. Reliable and enterprising worker focused on maximizing revenue.

Overview

7
7
years of professional experience
1
1
Certification
2
2
years of post-secondary education

Work History

Elite Account Executive

Yelp
San Diego, CA
06.2021 - Current
  • Managed multiple client accounts simultaneously while providing excellent customer service.
  • Utilized data analysis techniques to identify areas of improvement in sales process.
  • Penetrated new accounts and connected closely with decision-makers to close deals.
  • Familiarized self with new products and services to engage with customers about features and benefits.
  • Promoted positive culture of teamwork and inclusion, increasing employee morale.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
  • Maintained accurate records of all sales activities using CRM software systems.

Sales Executive

SDRC
San Diego, CA
10.2020 - 06.2021
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Built relationships with customers to encourage repeat business.
  • Handled customer complaints in a professional manner.
  • Tracked sales performance metrics to identify trends in the market place.
  • Attended weekly team meetings to review performance goals and objectives.

Shift Leader

Veggie Grill Inc.
La Jolla, CA
10.2016 - 06.2021

Manage opening/closing shifts

Provide hospitality to customers

Work both in the front of the house, as well as the back of the house/kitchen

  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Confirmed accuracy of daily sales reports before submitting them to management for review.
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.

Education

Associate of Arts - Psychology

Broward College
Fort Lauderdale, FL
2014 - 2016

Skills

  • Teamwork
  • Leadership
  • Client Service
  • Creative problem-solving
  • Data Entry
  • Account Management
  • Business Development
  • Lead Generation
  • Pipeline Management
  • Revenue Generation
  • Sales Quota Achievement
  • Persuasive Negotiation
  • Building Rapport
  • Collaboration
  • Email Marketing

Certification

  • Fully trained in NEPQ, a model of actively listening to the client and implementing information to influence much-needed change to their current situation

Accomplishments

-Surpassed Quota & achieved Target month-to-month

-Attended training workshops and took initiative to self develop day in and day out

-Rep of the Week in the Mountain Region at Yelp

Timeline

Elite Account Executive

Yelp
06.2021 - Current

Sales Executive

SDRC
10.2020 - 06.2021

Shift Leader

Veggie Grill Inc.
10.2016 - 06.2021

Associate of Arts - Psychology

Broward College
2014 - 2016
David Rodry