Summary
Overview
Work History
Education
Skills
Timeline
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David Rogers

David Rogers

BAKERSFIELD,CA

Summary

Proven track record at ARRC Technology, enhancing client satisfaction and streamlining accounts receivables. Expert in invoice processing and customer service support, I've significantly improved client relationships and financial operations efficiency. Skilled in Microsoft Office and financial software, my approach has consistently led to increased client loyalty and streamlined month-end closings.

Overview

6
6
years of professional experience

Work History

Accounts Receivables Clerk

ARRC Technology
09.2023 - 01.2024
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Supported cash forecasting initiatives by providing accurate data on outstanding receivables and expected payments from clients.
  • Collaborated with sales team to resolve billing discrepancies, resulting in improved customer relationships and increased client satisfaction.
  • Developed a comprehensive understanding of industry-specific billing practices and regulations in order to effectively manage customer accounts.

Client Success Associate

ARRC Technology
08.2021 - 05.2022
  • Enhanced client satisfaction by promptly addressing concerns and providing tailored solutions.
  • Participated in ongoing professional development opportunities to stay current on industry trends and best practices for delivering outstanding client service.
  • Boosted upsell opportunities within existing accounts by recognizing additional value-added services that would enhance the customer''s experience.
  • Managed a portfolio of key accounts, ensuring timely delivery of services and maintaining high levels of customer satisfaction.
  • Drove customer loyalty by consistently exceeding expectations and providing unparalleled support throughout the entire client lifecycle.

Warehouse Assistant

ARRC Technology
04.2018 - 08.2021
  • Assisted with stock takes and cycle counts to promote accurate inventory processes.
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.
  • Prepared orders for shipment by picking, packing, and labeling merchandise accurately to promote quick delivery to customers.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.

Unloader

Lowe's Home Improvment
01.2018 - 04.2018
  • Worked the graveyard shift unloading products from semitrailers.
  • Operated pallet jacks and forklifts to aid in safe transport of heavy items.
  • Used barcode scanners and other technology to track and document cargo information.
  • Collaborated with team members to complete unloading tasks in a timely manner, ensuring deadlines were met consistently.

Education

High School Diploma -

Bakersfield Christian High School
Bakersfield
05.2027

MBA - Business Administration And Accounting

Bakersfield College
Bakersfield, CA
05.2025

Skills

  • Accounts Receivable
  • Invoice Preparation & Processing
  • Payment posting
  • GL Entries
  • Bank Deposits
  • Financial software
  • Customer Relations
  • Payment Coordination and Negotiations
  • Collections understanding
  • Customer service support
  • Vendor Relationship Management
  • Microsoft Office
  • Month-end closing procedures

Timeline

Accounts Receivables Clerk

ARRC Technology
09.2023 - 01.2024

Client Success Associate

ARRC Technology
08.2021 - 05.2022

Warehouse Assistant

ARRC Technology
04.2018 - 08.2021

Unloader

Lowe's Home Improvment
01.2018 - 04.2018

High School Diploma -

Bakersfield Christian High School

MBA - Business Administration And Accounting

Bakersfield College

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David Rogers