David Rojas
Dallas
Summary
To contribute creative customer service skills and experience, collaborate with a team that enhances your organization’s success.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Handy Man
The Handy Dandy Handyman
Dallas, TX
01.2023 - Current
- Performed general repairs, including plumbing, electrical work, and carpentry to maintain residential properties.
- Installed fixtures and appliances, ensuring compliance with safety standards and functionality.
- Conducted regular property inspections to identify maintenance needs and recommend solutions.
- Trained junior staff on proper tool usage and safety protocols in various repair tasks.
Account Executive
Fairgrounds Transportation
Costa Mesa, CA
02.2019 - Current
- Establish a diverse book of business.
- Understand Logistics and know guideliness pertaining to third party broker.
- Learn operations covering various types of scenarios I would encounter.
- Cold call potential clients and present a solution that will make sense for client.
- Build rapport on potential new clients to better understand current progam.
- Build rapport with current customers to deepen relationship and identify new opportunities.
- Meet monthly quota.
- Establish long lasting relationships providing world class customer service.
Apprentice Lineman
Brink Contruction
South Dakota
02.2022 - 08.2022
- Operated heavy equipment safely, including bucket trucks and diggers.
- Collaborated with team members to complete projects on schedule while adhering to safety protocols.
- Worked on both dead and energized lines.
- Assisted with constructing new power lines by using appropriate tools and equipment.
Order puller/Shipping coordinator
SKB Cases
Orange, CA
01.2017 - 02.2019
- Arrange all shipping freight to corresponding carrier.
- Verify with drivers on space for the freight.
- Direct drivers to appropriate freight for verification of correct paperwork.
- Communicate to supervisor and colleagues of different staging areas of freight and who the carrier assigne is.
- Responsible for pulling orders and arrange them for proper fit on pallet and shrink wrap.
- All orders must be placed on its specific shipper it was my responsibility to make sure it was all placed correctly.
- Operate diffrent types of forklifts daily. Properly read order forms.
- Make sure right products were picked for customer.
- Communicate with clients daily to assure right products fit customer needs.
Personal Banker
Citibank
San Juan Capistrano, CA
01.2016 - 10.2016
- Provide world class customer service
- Cross sale and recommend different products for potential and current clients.
- Manage 100% percent of branch’s book of business
- Responsible for 80% of branch’s production goal/s
- Build strong lasting relationships with clients
- Top performer in mortgage applications generated, loans closed
- Award winning top performer in lending category
- Submit loans on loan officer’s behalf
- Identify new loan opportunity for clients; refinance, purchase, equity lines.
- Identify clients accurate title W2, self employed
- Communicate to clients all documents needed base on loan inquiry.
- Communicate with third parties for appraisals, loan closings.
- Calculate loan to value, debt to income.
- Verify client’s assets, liability and employment.
Personal Banker
USBank
Huntington Beach, CA
09.2014 - 10.2015
- Providing world class customer service
- Meet monthly quota on all branch products
- Corss sale and recommend different products
- Identify new business opportunity through daily transactions
- Collaborate with loan officers to produce more business
- Identify opportunity for current clients with mortgages
- Award winning in lending production
- Top performer in application generated for loan officer
- Top performer for region in applications funded
Teller/Personal Banker
Chase Bank
Santa Ana, CA
03.2011 - 07.2014
- Provide world class customer service
- Work efficiently and steady paste
- Meet monthly quota
- Maintain great communication with clients
- Have great phone communications skills
- Deepen relationships with clients.
- Meet monthly quota
- Award winning top performer
- Award winning in lending category.
Education
Electrical Lineworker - Electrical Lineworker
Northwest Lineman College
Denton, TX01-2022
High School Diploma -
El Modena High School
Orange, CA06-2010
Skills
- Provide great customer service
- Bilingual Spanish can read and write proficiently
- Computer oriented, knowledge on different computern software
- Great telephone communications skills
- Electrical power line maintenance
- Adaptability
- Power line installation
Profile
- Creative problem solver
- Award winning customer-service provider
- Self-starter
- Hard working dedicated professional.
- Award winning top performer in district
- Top mortgage referrer in district
- Award winning for top mortgage applications produced
- Award winning for top performer Personal Banker in region.
Certification
OSHA 30
Top pole rescue
ELP Program Completion
Awards
Work Ethic Scholarship(Mike Rowe Foundation) 2021 award winner
Timeline
Handy Man
The Handy Dandy Handyman
01.2023 - Current
Apprentice Lineman
Brink Contruction
02.2022 - 08.2022
Account Executive
Fairgrounds Transportation
02.2019 - Current
Order puller/Shipping coordinator
SKB Cases
01.2017 - 02.2019
Personal Banker
Citibank
01.2016 - 10.2016
Personal Banker
USBank
09.2014 - 10.2015
Teller/Personal Banker
Chase Bank
03.2011 - 07.2014
Electrical Lineworker - Electrical Lineworker
Northwest Lineman College
High School Diploma -
El Modena High School