David Romero
Chicago,IL
Summary
I have been with PetSmart for over 5 years, I started off as a cashier and worked my way up to helping set up future stores, working at 7 different locations. Training new managers and running a million dollar pet care department.
Overview
7
7
years of professional experience
Work History
Customer Engagement Manager
PetSmart
Chicago, IL
07.2018 - Current
In my capacity as a customer engagement leader, I was responsible for ensuring that all departments adhered to audit standards, while also coaching and guiding team members to enhance customer service and satisfaction, thereby encouraging repeat business. Additionally, I oversaw the approval of purchase orders and maintained the accuracy of our inventory.
Education
Polytechnic High School
Sun Valley, CATimeline
Customer Engagement Manager
PetSmart
07.2018 - Current
Polytechnic High School