David Rose

• Managed instructional design projects, set timelines, allocated resources, and directed team members to deliver projects on time and within budget.
• Managed multiple projects simultaneously while maintaining high-quality deliverables under tight deadlines.
• Identified the learning needs and goals of our target audience or organization by conducting comprehensive needs analysis to identify areas for instructional improvement and targeted training solutions to meet our customer's needs.
• Collaborated with subject matter experts, instructors, multimedia developers, graphic designers, software engineers, civilian businesses, government agencies, and other stakeholders to develop high-quality learning materials that meet instructional goals and standards.
• Designed assessments to measure learner progress and evaluate the effectiveness of the instructional materials and strategies.
• Incorporated best practices in instructional design methodologies into project workflows.
• Implemented successful instructional design projects from concept to completion within budget and time constraints.

• Subject Matter Expert for the H-60 helicopter platform to ensure accurate technical data and courseware materials are developed for the Air Force Combat Rescue Helicopter training program.
• Responsible for identifying, collecting, and arranging source data and materials required in order to successfully develop lessons to company standards and customer standards and satisfaction.
• Conducted customer interviews in order to ensure all tasks will be accurately and adequately covered during the lesson design process.
• Evaluated existing resources and developed new strategies to maximize effectiveness in addressing identified gaps.
• Streamlined processes to increase efficiency, enabling teams to complete tasks ahead of schedule.
• Selected as the only SME to attend the company's Quality Assurance Professional training program based on my previous knowledge, experience, and skills in instructional design.

• Successfully implemented the first of its kind, formal Auto Transport Driver Training Program in the industry.
• Hired and/or trained instructional staff to be able to successfully train our students to meet the learning objectives and safety standards required of our customer.
• Ensured all instructional materials, classrooms, training devices, training locations, and staff were available and in order.
• Regularly provided customers with updates, discussed goals, and enured the program met all safety and quality requirements and standards.
• Presented the program to new and potential clients seeking new auto transport drivers, which included conducting live presentations, demonstrations, and hands-on events to showcase the quality and effectiveness of the training.

• Manager for all current and new courseware design and development projects.
• Set timelines, allocated resources, managed and coordinated team members to develop and deliver projects on time and within budget.

Responsible for the successful implementation of the school's training programs, most notably:

• Researched, designed, and revised a 334-hour Class "A" CDL preparation training program.
• Researched, designed, and revised a 654-hour Class "A" CDL Independent Truck Driver Training program.
• Researched, designed, and developed a 561-hour Heavy Equipment Operator Training Program.
• Implemented the school's first online courseware Learning Management System (LMS).
• Developed a "fast-track", truck driver training program consisting of 190-hours of hands-on, Class "A" semi-tractor-trailer training.
• Development of a 190-hour intense, classroom and hands-on Auto Transport Training Program for the Auto Haulers Association of America (AHAA).

• Responsible for presenting and selling school programs to customers.
• Coordinated the company's sales process and operations with the school salespersons.
• Conducted training and development of newly hired sales staff and office staff.
• Organized information and workflow relevant to the sales and admissions process.
• Liaison between out of area sales team and home office.
• Developed relationships with various entities such as military establishments, schools, and companies to introduce our programs for the growth and production of the school.

• Oversaw the marketing and advertising team with the planning, development, and implementation of the school's marketing strategies to promote products, services, and training programs.
• Created and managed advertising and promotional campaigns across various channels, such as print, digital, social media, and events, to increase brand awareness and drive customer engagement.
• Developed marketing plans and strategies to achieve the goals and objectives of the school, including defining target audiences, positioning, and messaging.
• Built and maintained a strong brand identity through consistent messaging, visual elements, and brand positioning strategies.
• Conducted market research and analysis to identify consumer trends, competitor activities, and opportunities for growth, and develop new marketing strategies.
• Planned and executed media strategies, which included media selection, advertising negotiations, placement, and budget management.
• Ensured all marketing and advertising activities complied with relevant regulations and ethical standards, such as consumer protection laws and industry codes of conduct.

• Supervised a team of 2 to 5 employees.
• Assigned tasks and established work schedules to staff to cover operational needs.
• Managed distance education and online student activities to include course access, course management, progress monitoring, counseling, technical and academic support, and course completion.
• Trained new employees on overall company and department-specific policies and procedures.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Built relationships with current customers to maintain goodwill and gain additional business.

• Provided technical training for U.S. Navy, U.S. Marines and Allied military officers and enlisted personnel in the safe operation, inspection, repair and routine maintenance on all H-60 Seahawk helicopter airframes and hydraulic systems, including training to develop troubleshooting skills, operate necessary support equipment and maintenance publication interpretation.

• Responsible for maintenance, inspections, and repair of all aircraft airframe and hydraulic systems to include the flight control systems and components, stabilizer systems, rotor systems, landing gear and structural components, main and auxiliary power systems, landing gear, brakes and related pneumatic systems on H-3 Sea King and then H-60 Seahawk helicopters.