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Clinical Support (Cna) - 0.9 - Eves - Med Surg 1 @ LG

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Results-driven Technical Analyst with over 5 years of experience in enterprise computing infrastructure, system administration, and technical support. Proven expertise in Microsoft Azure, VMware, Active Directory, PowerShell scripting, and cloud technologies. Adept at troubleshooting complex IT issues, managing large-scale infrastructure projects, and ensuring system reliability. Strong leadership, analytical, and communication skills with a commitment to delivering high-quality solutions in dynamic environments.

Dedicated and customer-oriented Level 1 IT Support professional with a proven track record of delivering effective technical assistance. Seeking a challenging position for leveraging skills in troubleshooting, problem resolution, and customer service in a dynamic IT environment. The technical expertise includes proficiency in Networking, Vmware, Database Management, Server Management, SQL, Java, Python, C#, C++, and R, as well as experience in Power BI, Tableau, Excel, and Rapid Miner for predictive analysis. Passionate about leveraging technical and analytical skills to deliver valuable insights and solutions to clients in the IT and business domains.

Dedicated and customer-focused Level 1 IT Support professional with a proven track record of delivering high-quality technical assistance and solutions. Possessing a strong foundation in troubleshooting and problem resolution, Adept at addressing a wide range of hardware and software issues. With a comprehensive understanding of IT infrastructure and networking principles, excel in diagnosing and resolving technical issues to ensure seamless functionality. Excellent communication skills allow to interact effectively with end-users, translating technical jargon into understandable terms. Committed to providing timely and efficient support, fostering positive relationships with users while maintaining a high level of professionalism. Proficient in utilizing various support tools and methodologies, consistently strive to stay updated on emerging technologies to enhance troubleshooting capabilities. As a Level 1 IT Support professional, I am adept at escalating complex issues to higher-level technicians when necessary, ensuring timely and accurate problem resolution. Proactive approach to problem-solving, coupled with a strong commitment to customer satisfaction, distinguishes myself as a reliable and asset within the IT support team.

Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.

A driven professional with a unique background in Technical Support Engineering and Data Science, eager to apply analytical problem-solving to enhance user experiences and contribute to data-driven projects.

Dynamic and detail-driven professional with a proven record in PCI compliance, customer service excellence, and IT systems optimization. Adept at leveraging cutting-edge automation and advanced cross-platform expertise to streamline processes and elevate operational efficiency. Skilled in decoding complex regulatory landscapes and delivering innovative technical solutions that drive outstanding client satisfaction. Exceptional interpersonal abilities enable precise evaluation of team competencies, effective monitoring of KPIs, and strategic alignment of team goals to consistently exceed performance targets. Known for fostering collaboration across functions through sharp analytical thinking, clear communication, and proactive problem-solving. Recently earned a bachelor’s degree in information management, enhancing a solid foundation of technical knowledge and business savvy, with a passionate commitment to continuous learning in automation and emerging technologies that fuel innovation and growth.

David Rosenthal

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IT Support 1

IT Help Desk Technician

Senior Desktop and Mobility Support

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Computer Science And General Eduction

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IT Support 1

Computer Science And General Eduction

IT Help Desk Technician

Senior Desktop and Mobility Support

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