David Roth
Ashburn,VA
Summary
Enthusiastic business development professional with experience establishing high-value territories. Adept in cultivating productive relationships with clients, achieving superior levels of account development, retention and expansion.
Overview
17
17
years of professional experience
Work History
Route Sales Representative
Frito Lay
Sterling, VA
07.2023 - Current
- Order, manage and distribute customer inventory by working with various retailers to optimize their needs and resources.
- Self-motivated, with a strong sense of personal responsibility.
Operations Coordinator
FedEx:Ground
Sugar Land, TX
09.2016 - 07.2023
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Provided direction and guidance to internal teams in order to achieve targets.
- Reviewed operations reports to understand numbers and trends.
Customer Pickup Coordinator
FedEx Ground
02.2014 - 10.2016
- Facilitating customer requests including pickup, delivery, and on-site spot trailer service
- Maintaining and exceeding internal benchmark goals for quality of service and timeliness
- Responsible for preparing reports, oral presentations, and weekly staff meetings for several stations throughout Gulf Coast district.
Customer Care Rep
Southwest Airlines
Houston, TX
04.2011 - 02.2014
- Identified issues, analyzed information and provided solutions to problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Financial Advisor
Citibank
Chicago, IL
12.2006 - 04.2011
- Develop meaningful relationships with existing book of clientele
- Generating new sales by matching customer goals with suite of solutions
- Managing relationships with bank staff to cultivate trust and referral opportunities and cross sell bank products.
Education
Bachelor of Science in Purchasing and Supply Chain Management Production and Operations -
Bowling Green State University
Bowling Green, OH12.2002
Skills
- Customer Service and Assistance
- Conflict Resolution Techniques
- Effective Customer Communication
- Sales Development
- Issue Resolution
- Microsoft Windows
- Microsoft Excel
- Microsoft Word
- Work Planning and Prioritization
- Strategic Planning
Professional Development
- Newell Rubbermaid, Nashville, TN, Sourcing Intern, 06/01/02, 08/31/02, Managed supplier resources for several plastic packaging components resulting in $150,000/yr cost savings to the company. Participated in face-to-face negotiations with suppliers. Scheduled and performed quality review audits of internal packaging processes
- Lincoln Electric Company, Cleveland, OH, Materials Intern, 06/01/00, 01/31/01, Assisted in the managing, training, and development of new employees. Performed daily activities such as overseeing employees’ productivity, organization of materials, customer relations, and job quality. Delegated work orders and supervised a crew to ensure efficient production and complete customer satisfaction.
Timeline
Route Sales Representative
Frito Lay
07.2023 - Current
Operations Coordinator
FedEx:Ground
09.2016 - 07.2023
Customer Pickup Coordinator
FedEx Ground
02.2014 - 10.2016
Customer Care Rep
Southwest Airlines
04.2011 - 02.2014
Financial Advisor
Citibank
12.2006 - 04.2011
Bachelor of Science in Purchasing and Supply Chain Management Production and Operations -
Bowling Green State University