Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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David Rownan

Branch Manager
Eureka,CA

Summary

Enterprising Manger, successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change. Result- driven professional with adaptability to meet changing operational needs. Energetic and resourceful professional proficient in program management and team leadership. Innate sales abilities and customer service skills.

Overview

7
7
years of professional experience
5
5
years of post-secondary education

Work History

Branch Manager

Starbucks
McKinleyville, CA
03.2022 - Current
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Maintained friendly and professional customer interactions.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Forecasted trends and recommended improvements based on financial risk analyses.
  • Launched new training program to boost employee skills and staff retention rate.

Sales Manger

AT&T
Eureka, CA
04.2019 - 03.2022
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.

Marketing Manger

DaBella
Portland, OR
03.2016 - 04.2019
  • Managed workflow between staff, coordinating documents, planning, and creative material distribution.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Utilized market trends and target audience statistics to effectively and appropriately market products.
  • Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Recruited and hired capable team members to add value and diverse skills set to marketing department.

Project Manager

Second Harvest Food Bank
Pasco, WA
10.2015 - 03.2016
  • Planned, designed, and scheduled phases for large projects.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Identified plans and resources required to meet project goals and objectives.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Developed and implemented strategic project plans to meet business objectives.

Education

High School Diploma -

Home School
Arizona
08.2007 - 03.2010

Associate of Arts - General

Cochise College
Douglas, AZ
09.2011 - 05.2014

Skills

Sales professional

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Accomplishments

  • Grew new accounts $1.6 million in only 9 months - DaBella Exteriors.
  • Marketer of the year 2016 - Dabella Exteriors
  • 5 time Winner of President Club $250,000 Sales a Month - DaBella Exteriors
  • 2 Time Samsung Regional Sales Winner - AT&T

Timeline

Branch Manager

Starbucks
03.2022 - Current

Sales Manger

AT&T
04.2019 - 03.2022

Marketing Manger

DaBella
03.2016 - 04.2019

Project Manager

Second Harvest Food Bank
10.2015 - 03.2016

Associate of Arts - General

Cochise College
09.2011 - 05.2014

High School Diploma -

Home School
08.2007 - 03.2010

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David RownanBranch Manager