A dynamic leader with a proven track record. I excel in sales leadership and operations management. Skilled in building high-performing teams and optimizing sales processes, I've significantly increased customer satisfaction and consistently met sales targets. My strategic approach to problem resolution and team development ensures sustainable business growth and achievement beyond industry standards.
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
* Founded and managed a handyman business with a clear business plan, targeting both commercial and retail accounts.
*Developed and maintained strong customer relationships, increasing brand visibility and securing repeat business.
*Adapted to industry challenges, including product shortages with labor shortages, and decided to close the business after evaluating market conditions.
*Acquired numerous commercial accounts.
* Hired and managed teams of local construction workers (45 laborers, 2 electricians, 3 foreman) to provide emergency repairs and minor construction under the Tu Hogar Renace FEMA program in conjuction with Army Corp of Engineers following Hurricane Maria. Arrived on island alone with no employees.
* Successfully completed project with zero failed homes, outperforming industry standards (37% failure rate)
* Ensured compliance with FEMA requirements, delivering cost-effective solutions for under $20K projects.