David Ruiz
Oshkosh,United States
Summary
Results-driven sales and operations professional with extensive experience in high-volume retail sales, team leadership, customer relationship management, and inventory control. Proven ability to drive revenue, mentor sales teams, and manage multi-million-dollar assets while maintaining strong customer satisfaction. Known for professionalism, accountability, and performance in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Sales Associate
Harley Davidson of Appleton
03.2025 - 12.2025
- Assisted customers in selecting appropriate products and accessories to enhance their riding experience.
- Demonstrated product features and benefits, increasing customer engagement and satisfaction.
- Managed inventory levels through regular stock assessments and replenishment orders.
- Collaborated with team members to maintain a visually appealing sales floor environment.
- Addressed customer inquiries and resolved issues promptly to foster loyalty and repeat business.
- Participated in training sessions to stay updated on new products and sales techniques.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Coordinated sales promotions and events to drive store traffic and increase sales volume.
Regional Warehouse Manager
Tilson
11.2022 - 01.2025
- Supervised daily warehouse operations to ensure efficiency and accuracy in inventory management.
- Implemented safety protocols, reducing workplace incidents and enhancing team compliance with regulations.
- Trained and mentored new staff on operational procedures, fostering a culture of continuous improvement.
- Developed workflow processes that streamlined order fulfillment, improving turnaround times significantly.
- Analyzed inventory levels regularly to maintain optimal stock and reduce excess holdings effectively.
- Led initiatives to enhance warehouse layout, improving space utilization and operational flow.
- Managed a team of warehouse employees, providing ongoing training and development opportunities for improved performance.
- Developed strong relationships with suppliers, ensuring timely deliveries and resolving any issues promptly.
- Increased customer satisfaction through effective communication between the sales department and warehouse staff regarding delivery timelines.
Assistant General Manager
Dean Transportation
07.2018 - 10.2022
- Streamlined operational processes to enhance service efficiency and customer satisfaction.
- Collaborated with management to develop training programs for staff compliance and safety protocols.
- Managed scheduling and resource allocation to optimize fleet performance and reduce downtime.
- Analyzed transportation metrics to identify trends and implement improvements in service delivery.
- Oversaw daily operations, ensuring adherence to regulatory standards and company policies.
- Mentored junior staff in best practices for customer service and operational excellence.
- Motivated, trained, and disciplined employees to maximize performance.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Sales Rep Lawn Tech
Trugreen
06.2015 - 07.2018
- Assisted customers in selecting appropriate products and accessories to enhance their riding experience.
- Demonstrated product features and benefits, increasing customer engagement and satisfaction.
- Managed inventory levels through regular stock assessments and replenishment orders.
- Collaborated with team members to maintain a visually appealing sales floor environment.
- Addressed customer inquiries and resolved issues promptly to foster loyalty and repeat business.
- Participated in training sessions to stay updated on new products and sales techniques.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Coordinated sales promotions and events to drive store traffic and increase sales volume.
General Manager
Five Guys Burger And Fries
09.2010 - 05.2015
- Led cross-functional teams to enhance operational efficiency and drive business growth.
- Developed and implemented strategic plans to achieve corporate objectives and increase market share.
- Streamlined processes by leveraging data analytics tools, resulting in improved decision-making capabilities.
- Mentored management staff, fostering professional development and promoting a culture of continuous improvement.
- Facilitated training sessions on best practices, enhancing team skills and operational knowledge across the organization.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
Education
High School Diploma -
Parchment High School
Parchment MI Skills
Customer service
Timeline
Sales Associate
Harley Davidson of Appleton
03.2025 - 12.2025
Regional Warehouse Manager
Tilson
11.2022 - 01.2025
Assistant General Manager
Dean Transportation
07.2018 - 10.2022
Sales Rep Lawn Tech
Trugreen
06.2015 - 07.2018
General Manager
Five Guys Burger And Fries
09.2010 - 05.2015
High School Diploma -
Parchment High School