Dynamic Automotive Finance Manager with a proven track record at Stocker Chevrolet Subaru GMC, excelling in regulatory compliance and strong negotiation skills. Successfully secured optimal financing options for customers, enhancing dealership profitability. Recognized for delivering exceptional customer service and fostering lasting relationships, driving repeat business and referrals in a competitive market.
Overview
15
15
years of professional experience
Work History
Automotive Finance Manager
Stocker Chevrolet - Subaru - GMC
01.2019 - Current
Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
Maximized profitability by negotiating and structuring optimal automotive financing deals.
Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
Collaborated closely with Sales department conducting joint training sessions sharing information about available financing options boosting overall sales figures.
Route Sales Representative
Cintas
11.2017 - 01.2019
Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
Maintained positive relationships with customers using good communication and follow-through abilities.
Collaborated with customers to identify needs and provided catered solutions
Boosted revenues by upselling and cross-selling products to new and established customers.
Automotive Sales Consultant
Driscoll Automotive Group
09.2013 - 11.2017
Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
Delivered exceptional customer service, addressing concerns and resolving issues promptly.
Developed strong relationships with customers for repeat business and referrals.
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Reconditioning Manager
Blaise Alexander Hyundai Mazda
07.2010 - 09.2013
Developed customized reconditioning plans for unique vehicles or customer requirements, ensuring high-quality results tailored to specific needs.
Established performance benchmarks for team members, providing clear expectations and goals to work towards achieving excellence in their roles.
Managed budgetary constraints effectively, prioritizing spending in alignment with departmental goals and revenue targets.
Improved reconditioning processes by streamlining workflows and implementing time-saving strategies.