David Russell

• Integrated new technologies to better meet project needs.
• Gathered, organized and input information into digital database.
• Observed packing operations to verify conformance to specifications.

• Implemented HermanMiller Policy and Procedures within the knoll Ped line to help adapt to the MillerKnoll Merger.
• Improved team output by improving processes to eliminate operational bottlenecks.
• Reviewed processing errors and helped track down root causes.

Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.

• Set up and ran machinery to produce exceptional products for industrial needs.
• Operated machining equipment safely with team of operators.

• Operated machining equipment safely with team of operators.
• Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
• Set up and ran machinery to produce exceptional products for industrial needs.

• Identified all surface defects and made appropriate corrections to conform to paint finish specifications.
• Loaded and unloaded parts from conveyor line using proper methods and ensuring quality paint finish.
• Operated machining equipment safely with team of operators.
• Set up and ran machinery to produce exceptional products for industrial needs.

• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Supervised guests at front counter, answering questions regarding products.

• Sales, Customer service, & Customer retention for domestic TrueGreen Lawncare service.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.

• Managing multiple call centers selling AT&T long distance service
• Including setting quotas, training, and hiring of Sales associates.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.