Experienced operations leader with a strong background in team coordination, readiness, and reporting. Skilled in organizing daily operations, tracking performance trends, and supporting mission-critical decisions through accurate data gathering.
Overview
19
19
years of professional experience
Work History
Observer, Coach, and Trainer (OC/T)
U.S. Army Active Duty
06.2023 - Current
Assessed performance trends and identified areas for corrective action.
Prepared concise briefings summarizing observed conditions and mission-relevant findings.
Supported planning efforts by tracking patterns, issues, and operational requirements.
Frequently inspected the production area to verify proper equipment operation.
Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Dispatcher
G92 (AMAZON DSP)
09.2024 - 04.2025
Coordinated daily dispatch operations, assigning routes and balancing driver workloads for timely delivery execution.
Monitored delivery progress through routing systems, resolving exceptions and communicating updates to drivers and leadership.
Verified load accuracy, route readiness, and departure schedules to support efficient fleet movement.