JESMARI HERRERA
Miami,Florida
Summary
Energetic Assistant Manager with a passion for leading teams, solving challenges, and creating positive experiences. Excited to bring strong leadership, compassion, and enthusiasm to a new career as a Registered Behavior Technician. Let’s make a difference together!
Overview
3
3
years of professional experience
Work History
Assistant Manager
Footlocker
06.2021 - Current
- Effectively communicated with diverse customers to understand their needs and provide tailored solutions, building strong interpersonal and active listening skills
- Identified and addressed challenges in real-time, ensuring smooth store operations and positive customer experiences.
- Supported and motivated team members to meet goals and overcome challenges, cultivating a supportive and inclusive workplace.
- Worked with a diverse customer base and team, developing cultural awareness and empathy essential for understanding individual needs.
Education
High School -
Hialeah High School
06.2023
Skills
- Team leadership
- Conflict resolution
- Behavior management
- Active listening
- Customer service
- Staff training
- Problem-solving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Manager
Footlocker
06.2021 - Current
High School -
Hialeah High School
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