DAVID SAINT-LOUIS

Provided technical and administrative support at a high volume Military Entrance Processing Station (MEPS) using Mepcom Integrated Resource System, PRIDE, Adobe, Salesforce, and Microsoft Excel.

Managed and updated applicant data to ensure accuracy and compliance across multiple systems.

Troubleshot software and data issues to maintain smooth daily operations.

Balanced data entry, reporting, and communications in a fast-paced, high-volume environment.

Applied strong problem-solving skills, attention to detail, and professional phone etiquette to support daily objectives.

Excelled as a Front Desk Representative at UFC Gym, consistently providing exceptional customer service and support to members.

Utilized various Microsoft products, including Excel, to efficiently manage administrative tasks and streamline daily operations.

Proactively called over 50 members daily to provide personalized updates on membership status, ensuring transparency and satisfaction.

Maintained a positive and welcoming demeanor, fostering a friendly atmosphere for members and visitors alike.

Demonstrated strong communication skills and attention to detail, ensuring accurate information delivery and resolving member inquiries effectively.

Delivered exceptional customer service, responding effectively to inquiries and
complaints.

Scheduled reservations, coordinated seating arrangements, and managed wait times.

Maintained accurate records of customer interactions to enhance operational
efficiency.

Collaborated with team members to ensure a smooth and welcoming guest experience.