David Samuelson
East Moline,IL
Summary
To secure a career that allows for growth, leadership opportunities, and the acquisition of new skills, ultimately becoming a valuable asset to my organization.
Overview
20
20
years of professional experience
Work History
Owner
SRM Solutions
10.2024 - Current
- Developed strategic business plans to enhance service offerings and drive customer satisfaction.
- Oversaw daily operations, ensuring efficient workflow and adherence to company standards.
- Managed client relationships, fostering loyalty through exceptional service and communication.
- Implemented cost-saving measures that improved overall operational efficiency and resource allocation.
- Trained and mentored staff, promoting professional growth and improving team performance.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Operations Manager
Magnum Transport
10.2021 - 10.2024
- Managed routing, scheduling, and appointment coordination for 10 drivers to ensure timely deliveries and pickups.
- Oversaw the proper loading of freight to guarantee safety and compliance with transport regulations.
- Held responsibility for all John Deere freight and related paperwork, ensuring deliveries were made according to schedule.
- Ensured hazardous materials met federal regulations, including proper labeling and documentation.
- Manager: Ryan Goethals | Phone: 309-430-2207
Dock Lead
Dohrn Transfer
08.2019 - 10.2021
- Managed unloading and loading operations for trailers, ensuring timely delivery to designated terminals and customers.
- Promoted to Dock Lead within 3 months of employment, overseeing 20+ employees.
- Ensured safe handling of freight, while monitoring the accuracy of Bills of Lading (BOLs), manifests, and hazardous materials.
- Manager: Dan Schrupp | Phone: 309-558-2164
Delivery Coordinator/Sales
Furnish 123
07.2015 - 10.2021
- Oversaw inventory management, ensuring accuracy and alignment with outgoing orders.
- Coordinated customer deliveries, scheduling based on order completion.
- Assisted with furniture repair and service calls while maintaining strong sales performance.
- Manager: Misty Larrison | Phone: 309-762-0123
Education
High School Diploma -
North High School
Davenport, IASkills
- Knowledge of various machining tools and operations
- Blueprint reading
- OSHA 10 Certification
- 25 years of experience with woodworking tools and building materials
- CPR and First Aid Certified
- ICCB Certified
- Flagger Certified
- Forklift and Scissor Lift Certified
- Management Training
- Welding
- Customer relations
- Relationship building
- Small business operations
- Verbal and written communication
- Client service
Timeline
Owner
SRM Solutions
10.2024 - Current
Operations Manager
Magnum Transport
10.2021 - 10.2024
Dock Lead
Dohrn Transfer
08.2019 - 10.2021
Delivery Coordinator/Sales
Furnish 123
07.2015 - 10.2021
High School Diploma -
North High School