David Sanchez
Fountain,NC
Summary
Accomplished Parts Manager with a proven track record at CarMax, enhancing operational efficiency and customer satisfaction through expert inventory management and staff training. Spearheaded a department reorganization, reducing costs and improving process efficiency. Skilled in customer relations and operations management, achieving significant improvements in inventory accuracy and service quality.
Overview
12
12
years of professional experience
Work History
Parts Manager
CarMax
10.2016 - Current
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Identified areas of inefficiency within the department and developed targeted solutions to address these issues, resulting in cost savings and improved processes.
- Implemented quality control measures for incoming parts to reduce return rates and improve overall product quality.
- Partnered with managers to implement operational enhancements for paperwork processing.
- Supervised and trained staff on product knowledge and customer service.
- Implemented systems to improve process efficiency and reduce project duration.
Parts Driver
Lexus Of Colorado Springs
03.2015 - 10.2016
- Developed strong relationships with clients by providing friendly, professional interactions during each delivery experience.
- Planned routes to maximize efficiency.
- Enhanced customer satisfaction by promptly delivering auto parts to clients and businesses.
- Maintained accurate inventory levels by conducting regular stock checks and replenishing as needed.
Grocery Stocker
Safeway
02.2013 - 03.2015
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
Cashier
The Exchange
02.2012 - 02.2013
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Certification - Human Resources Management
Course Careers
05.2024
High School Diploma -
Fountain Fort Carson High School
Fountain, CO05.2012
Skills
- Customer Service
- Invoice Processing
- Inventory Management
- Ordering parts
- Inventory Auditing
- Customer Relations
- Staff Training
- Operations Management
- Management
Timeline
Parts Manager
CarMax
10.2016 - Current
Parts Driver
Lexus Of Colorado Springs
03.2015 - 10.2016
Grocery Stocker
Safeway
02.2013 - 03.2015
Cashier
The Exchange
02.2012 - 02.2013
Certification - Human Resources Management
Course Careers
High School Diploma -
Fountain Fort Carson High School
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