DAVID SANCHEZ
NEWARK,CA
Summary
Resourceful internet installer with extensive experience in configuring and troubleshooting network systems. Demonstrated ability to streamline installation processes and enhance team collaboration while maintaining high levels of customer satisfaction and service quality.
Highly adaptable and technically-inclined professional with positive attitude. Possesses foundational understanding of network systems and cabling. Committed to ensuring seamless connectivity and robust customer satisfaction.
Overview
3
3
years of professional experience
Work History
Internet Installer
Intel Radio
Mexico, ME
07.2016 - 07.2019
- Installed high-speed internet services for residential and commercial clients.
- Conducted thorough site surveys to assess installation requirements and optimize service delivery.
- Configured routers and modems, ensuring proper connectivity and functionality for customers.
- Troubleshot technical issues, providing timely solutions to enhance customer satisfaction.
- Collaborated with team members to streamline installation processes and improve efficiency.
- Maintained accurate records of installations and service calls for reporting purposes.
- Ensured optimal network performance by properly connecting devices, testing signal strength, and troubleshooting any issues that arose during installation.
- Assisted in training new installers on best practices and company standards in internet installation procedures.
- Maintained a professional appearance, demeanor, and attitude at all times, positively representing the company brand during interactions with customers, partners, or other stakeholders.
- Demonstrated adaptability in varied work environments, successfully completing installations in diverse settings ranging from single-family homes to multi-unit apartment buildings and commercial properties.
- Reduced installation time by effectively utilizing tools, equipment, and materials to complete tasks in a timely manner.
- Maintained high levels of safety during installations by adhering to industry standards and company guidelines for ladder use, cable management, and equipment handling.
- Installed and configured new devices and system components.
- Troubleshot cable, underground junction boxes and conduit by utilizing specialized equipment and devices.
- Identified and reported equipment malfunctions, defective parts and materials to appropriate supervisor.
- Responded to service requests during and after business hours.
- Located and repaired line faults to maintain existing network without causing signal failure interruptions.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Worked closely with network administrators and server engineers to deliver quality service.
- Coordinated installation of new users and relocations of existing users.
- Researched and recommended network and data communications hardware and software.
Education
Bachelor of Science - Telecommunications
TECNOLOGICO NACIONAL DE MEXICO
DELICIAS CHIHUAHUA 05-2017
Skills
- Underground construction
- Bucket truck operation
- OTDR operation
- Loss testing
- Power tools operation
- Network troubleshooting
- IP addressing
- Cable management
- Wireless networking
- Hardware installation
- Telecommunications
- Software configuration
- Equipment configuration
- LAN and WAN technologies
- Signal testing
- Router setup
- Ethernet cabling
- Connector termination
- Structured cabling
- Internet protocols
- Coaxial cabling
- Hand tools proficiency
- Teamwork
- Teamwork and collaboration
- Customer service
- Multitasking ability
- Multitasking
- Excellent communication
- Team collaboration
- Cable splicing
- Installing equipment
- Data cabling installation
- Troubleshooting systems
- Network configuration
Languages
Spanish
Full Professional
English
Limited Working
Timeline
Internet Installer
Intel Radio
07.2016 - 07.2019
Bachelor of Science - Telecommunications
TECNOLOGICO NACIONAL DE MEXICO