David Santiago
New York,NY
Summary
Reliable and detail-oriented Facilities Assistant with extensive experience supporting building operations, access control, shipping/receiving, and inventory management. Skilled in maintaining functional, safe, and organized environments through effective use of technology and hands-on problem solving. Adept at collaborating with security teams, vendors, and administrative staff to ensure seamless daily operations. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Badge Analyst & Facilities Support
Allied Universal Security
New York, USA
05.2024 - Current
- Company Overview: Badge Analyst & Facilities Support (Salesforce)
- Programmed and shipped access badges for global office staff and visitors.
- Supported facilities team by managing inventory of security supplies and coordinating FedEx deliveries.
- Communicated facility updates via newsletters and team channels.
- Assisted with troubleshooting office equipment and badge printing hardware.
- Badge Analyst & Facilities Support (Salesforce)
Security Supervisor
Allied Universal Security
New York, USA
02.2004 - 05.2024
- Company Overview: Security Supervisor (Bank of Nova Scotia)
- Oversaw daily building operations including lobby management, access control, and visitor processing.
- Logged packages, delivered to internal departments, and coordinated facility service requests.
- Monitored building systems (alarms, CCTV, security dashboards) as part of GSOC team.
- Assisted with scheduling, vendor coordination, and internal audits.
- Security Supervisor (Bank of Nova Scotia)
Medical Caregiver & Facility Support
ASPCA
New York, USA
06.2016 - 11.2018
- Company Overview: Medical Caregiver & Facility Support
- Maintained sanitary workspaces and supported general upkeep of the facility.
- Managed inventory of care supplies and restocked stations across departments.
- Collaborated with operations team to ensure compliance with safety protocols.
- Medical Caregiver & Facility Support
Mailroom Clerk / Dispatcher
J. Walter Thompson
New York, USA
07.2002 - 02.2004
- Company Overview: Mailroom Clerk / Dispatcher
- Handled internal package distribution and coordinated messenger services.
- Maintained inventory of shipping materials and reordered supplies.
- Operated FedEx, UPS, and DHL platforms to ensure proper labeling and tracking.
- Mailroom Clerk / Dispatcher
Education
High School Diploma -
High School of Environmental Studies
New York, NYSkills
- Access Control (Lenel, Swift Connect, Ccure 9000)
- Shipping/Receiving (UPS, FedEx, DHL)
- Inventory & Supply Management
- Room Setup & Office Moves
- Security Systems Monitoring (CCTV, Alarms)
- Microsoft 365 & Google Suite
- Work Order Systems (Angus, WorkSpeed, Genea)
- Communication Tools (Slack, Google Meet, Quip)
- Basic Maintenance Coordination
- Visitor Management & Customer Service
- Access control
- Inventory management
- Vendor coordination
- Conflict resolution
- Workflow optimization
Certification
- NYS Security License – 8 & 16-Hour Courses
- STRIVE Employment Readiness Training – Stanley M. Isaacs Neighborhood Center
Timeline
Badge Analyst & Facilities Support
Allied Universal Security
05.2024 - Current
Medical Caregiver & Facility Support
ASPCA
06.2016 - 11.2018
Security Supervisor
Allied Universal Security
02.2004 - 05.2024
Mailroom Clerk / Dispatcher
J. Walter Thompson
07.2002 - 02.2004
High School Diploma -
High School of Environmental Studies
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