Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessDevelopmentManager

David Santos

Conroe,TX

Summary

Dynamic Owner/Operator Truck Driver with a proven track record at Swift Transportation , excelling in safe driving practices and customer service. Recognized for achieving zero accidents through meticulous vehicle inspections and effective communication. Adept at logistics coordination and maintaining compliance, ensuring timely deliveries while fostering strong client relationships.

Overview

22
22
years of professional experience

Work History

Owner/Operator Truck Driver

Independant Contractor
02.2022 - 04.2025
  • Managed day-to-day business operations.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
  • Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
  • Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
  • Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.

Owner/Operator Truck Driver(oilfield)

Via Services
06.2021 - 02.2022
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.

Truck Driver

US Xpress
04.2021 - 12.2021
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.

Owner/Operator Truck Driver(oilfield)

Turbo Express
01.2017 - 06.2021
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Established foundational processes for business operations.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
  • Improved team productivity by introducing innovative project management tools and techniques.
  • 2018 safe driver award

Shipping and Receiving Clerk

Bristol Myers Squibb
07.2013 - 03.2016
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
  • Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
  • Operated equipment such as forklifts, pallet jacks and balers to move outgoing shipments to loading area.
  • Facilitated smooth communication between logistics partners, warehouses, and customers regarding shipment updates or delays for a seamless experience.
  • Established strong relationships with suppliers to ensure timely deliveries of goods, mitigating potential delays or stockouts that could impact customer satisfaction.

Truck Driver

Swift Transportation
03.2007 - 06.2013
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
  • Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
  • Completed drivin school with 94.66 final grade.


  • Two safety awards as a owner operator .


Banquet Attendant

Doubletree By Hilton
08.2003 - 03.2007
  • Cleaned and maintained dining area and condiment stations.
  • Adhered to all safety and sanitation standards while preparing and delivering food.
  • Provided support to other team members, fostering a cooperative work environment.
  • Participated in pre-event meetings to discuss event details and coordinate tasks among team members.
  • Utilized problem-solving skills when faced with unexpected challenges during events, finding effective solutions while maintaining composure under pressure.
  • Improved overall efficiency by assisting with the training of new Banquet Attendants on procedures, standards, and expectations.
  • Ensured proper storage and maintenance of equipment for prolonged usage and reduced replacement costs.
  • Adhered to safety regulations and company policies for a secure working experience.
  • Maintained cleanliness and organization in all banquet areas, ensuring a professional atmosphere.
  • Contributed to successful events by efficiently setting up tables, chairs, linens, and place settings according to client specifications.
  • Arranged tables and chairs for special occasions and events.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Set up advertising signs and displays on shelves, counters and tables.

Education

Management

ICPR Junior College
Mayaguez, PR

Skills

  • DOT compliance
  • Professionalism and work ethic
  • Safe driving practices
  • Safety compliance
  • Self-motivation and discipline
  • Truck loading and unloading
  • Paperwork coordination
  • Logbook management
  • GPS navigation systems
  • Vehicle inspection
  • Load security
  • Vehicle maintenance
  • Delivery scheduling
  • Load securing proficiency
  • Critical thinking capacity
  • Preventive Maintenance
  • Safety management
  • Route planning
  • Defensive driving techniques
  • Log updating
  • Logistics coordination
  • Freight documentation mastery
  • Delivery verification
  • Mechanical troubleshooting
  • Customer service
  • Organizational growth
  • Effective communication
  • Recordkeeping and documentation
  • Pallet jack operation
  • Freight handling
  • Heavy lifting capacity
  • Dispatch communication
  • Regulatory compliance
  • Efficient route management
  • Traffic law knowledge
  • Hospitality and accommodation
  • Route planning expertise
  • Strong work ethic
  • Attention to detail
  • Class A commercial Driver's license
  • Safe driving
  • Commercial driving
  • Dependable and reliable
  • Equipment operation
  • Customer-oriented
  • Accurate record keeping
  • Long-haul driving
  • Decision-making
  • Logistics planning
  • Cargo handling
  • Shipping and packaging
  • Time management
  • Loading and unloading
  • Verbal and written communication
  • Basic maintenance
  • Schedule management
  • Equipment maintenance
  • Emergency response
  • Invoice verification
  • Courteous and polite demeanor

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Owner/Operator Truck Driver

Independant Contractor
02.2022 - 04.2025

Owner/Operator Truck Driver(oilfield)

Via Services
06.2021 - 02.2022

Truck Driver

US Xpress
04.2021 - 12.2021

Owner/Operator Truck Driver(oilfield)

Turbo Express
01.2017 - 06.2021

Shipping and Receiving Clerk

Bristol Myers Squibb
07.2013 - 03.2016

Truck Driver

Swift Transportation
03.2007 - 06.2013

Banquet Attendant

Doubletree By Hilton
08.2003 - 03.2007

Management

ICPR Junior College
David Santos