Summary
Overview
Work History
Education
Skills
Timeline
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David Sanyi

David Sanyi

Summary

Accomplished Branch Manager at Beacon Building Products, adept in branch operations management and fostering customer relationships. Elevated customer satisfaction and streamlined operations, demonstrating a strong work ethic and critical thinking. Skilled in coaching, with a track record of enhancing team performance and achieving operational excellence.

Overview

21
21
years of professional experience

Work History

Branch Manager

Beacon Building Products
12.2018 - Current
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.

Assistant Branch Manager

Beacon Building Products
12.2015 - 12.2018
  • Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
  • Trained and developed new team members in alignment with branch service standards and objectives.
  • Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.

Purchasing Agent

Beacon Building Products
06.2010 - 12.2015
  • Facilitated smooth operations through accurate tracking of purchase orders, invoices, and payments.
  • Contributed to a positive work environment through collaboration, professional development, and open communication among team members.
  • Maintained complete documentation and records of all purchasing activities.
  • Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
  • Reduced lead times by implementing strategic inventory management practices.
  • Created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
  • Improved supplier relationships through regular communication and proactive problemsolving.
  • Ensured timely delivery of materials through effective planning and coordination with suppliers.

Inside Sales Representative

Beacon Building Products
01.2006 - 06.2010
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
  • Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
  • Enhanced customer retention by offering tailored solutions to address unique needs and challenges, resulting in increased loyalty and repeat business.

CDL Truck Driver

Beacon Building Products
03.2004 - 06.2006
  • Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
  • Operated with safety and skill to avoid accidents and delays.
  • Inspected vehicle before and after every trip and conducted minor repairs.
  • Developed excellent time management skills in order to meet tight delivery deadlines while maintaining a high level of professionalism on the job site.
  • Maintained accurate logs for hours driven, distances traveled, and materials transported to comply with federal regulations.
  • Delivered exceptional service through courteous interactions with customers during pickups and drop-offs of shipments.
  • Completed comprehensive training in hazardous material transportation, adhering to strict protocols for safe loading, unloading, and transport.
  • Navigated challenging weather conditions and road hazards, prioritizing safety and cargo integrity at all times.
  • Enhanced customer satisfaction by ensuring timely deliveries and maintaining open lines of communication with dispatchers, customers, and warehouse personnel.

Warehouse Associate

Beacon Building Products
06.2003 - 03.2004
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.

Education

High School Diploma -

Strongsville High School
Strongsville, OH
06.1998

Construction Trades

Polaris Career Center
Middleburg Heights, OH
06.1997

Skills

  • Branch Operations Management
  • Customer Service
  • Customer Relationships
  • Excellent time management skills
  • Excellent work ethic
  • Attention to Detail
  • Coaching and Mentoring
  • Critical Thinking
  • Regulatory Compliance
  • Human resources knowledge
  • Interviewing and Hiring
  • Sales management
  • Training and Development
  • Team Supervision
  • Relationship building and management
  • Client Relationship Management
  • Strong team-builder
  • Staff Training
  • Conflict Resolution

Timeline

Branch Manager

Beacon Building Products
12.2018 - Current

Assistant Branch Manager

Beacon Building Products
12.2015 - 12.2018

Purchasing Agent

Beacon Building Products
06.2010 - 12.2015

Inside Sales Representative

Beacon Building Products
01.2006 - 06.2010

CDL Truck Driver

Beacon Building Products
03.2004 - 06.2006

Warehouse Associate

Beacon Building Products
06.2003 - 03.2004

High School Diploma -

Strongsville High School

Construction Trades

Polaris Career Center

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David Sanyi