Dynamic Property Management Assistant with proven expertise in tenant relations and property maintenance, honed at Judy Wizel at Park Plaza Apartments. Excelled in enhancing tenant satisfaction and maintaining high property standards. Skilled in document preparation and a true team player, adept at improving operational efficiencies and ensuring compliance with regulations. Organized Property Management Assistant looking to tackle new responsibilities. Adept at reviewing and approving prospective tenant applications and addressing any issues or tasks pertaining to management of multiple rental properties simultaneously. Excellent abilities in planning and problem analysis.
Overview
12
12
years of professional experience
Work History
Property Management Assistant
Judy Wizel at Park Plaza Apartments
01.2013 - Current
Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Supported smooth tenant move-ins and move-outs by scheduling inspections, managing paperwork, and facilitating key exchanges.
Prepared and maintained accurate records of tenant communication, lease agreements, and payment history for streamlined operations.
Improved property curb appeal with diligent attention to landscaping and exterior maintenance tasks.
Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Coordinated with vendors for cost-effective maintenance services, contributing to budget control.
Maintained compliance with local regulations through thorough knowledge of housing codes and regular inspections of premises.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
Coordinated with janitorial and engineering staff on maintenance and upkeep.
Followed up on delinquent tenants and coordinated collection procedures.
Introduced prospective tenants to types of units available and performed tours of premises.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Coordinated appointments to show marketed properties.
Collected and maintained careful records of rental payments and payment dates.
Completed annual rent calculations using housing database software.
Delivered emergency 24-hour on-call service for tenants on building issues.
Kept properties in compliance with local, state, and federal regulations.
Education
Associate of Arts - Psychology
Santa Monica College
1900 Pico Blvd, Santa Monica, CA 90405
06.2012
Skills
Document Preparation
True team player
Property Maintenance
Tenant relations
Scheduling appointments
Social Media Marketing
Rent collection
Property tours and inspections
Skiing, Basketball, and cooking.
I've been skiing since I was three years old thanks to my Dad who would take my twin sister and I half a dozen times or more each year. I've played basketball since I was 8 years old. Lastly, I have become interested in cooking in the past 5 years.
Timeline
Property Management Assistant
Judy Wizel at Park Plaza Apartments
01.2013 - Current
Associate of Arts - Psychology
Santa Monica College
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